Urban Ridge Supplies provides a range of specialized construction materials and services.
Provide remote LV technical support for switchgear and circuit protection in the Middle East.
2 days ago ago
Intermediate (4-7 years)
Full Time
Dubai, Dubai, United Arab Emirates
Office Full-Time
Company Size
100 Employees
Service Specialisms
No specialisms available
Sector Specialisms
Construction
Civil Engineering
Role
Description
safety compliance
issue escalation
pre‑sales
tech updates
remote support
product guidance
Ensure adherence to safety standards and company quality standards during all technical interactions.
Collaborate with application engineering and product management teams to escalate complex issues and ensure timely resolution.
Assist in pre-sales technical clarification and after - sales support when required.
Stay updated on industry standards ( IEC ), company product updates and new technologies.
Provide remote technical support for LV switchgear systems, MCCs, control panels and circuit protection devices ( MCBs, MCCBs, ACBs, contactors, relays etc ).
Provide technical guidance on product selection, configuration and compatibility.
Requirements
salesforce
lv switchgear
circuit protection
5-7 years
bachelors electrical
problem solving
Excellent communication and customer service skills, strong analytical and problem solving abilities.
Experience with Salesforce is a must
In depth knowledge of LV Switchgear systems and Circuit Protection components
5 to 7 years of experience in LV, Electrical Distribution or Industrial Control
Detailed induction support and well-structured onboarding.
Bachelors Degree in Electrical or Electronics Engineering
Benefits
Annual mentoring program, Eaton University, a reward, and recognition system
Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Provide top-tier supplies and services to the construction sector.
Offer a broad portfolio of materials for industrial, commercial, and infrastructure projects.
Work on large-scale projects, helping to shape cities and critical infrastructure.
Known for delivering high-quality, reliable solutions in a fast-paced industry.
Have a strong presence in the regional market, expanding steadily into new areas.
Specialize in a wide range of construction products, from heavy machinery to fine materials.
Proudly support the construction of key infrastructure that powers urban development.
Culture + Values
Customer Centricity: We listen to our customers to understand their needs, delivering high-quality products and services that exceed expectations.
Integrity: We act with honesty and transparency, fostering trust with our stakeholders.
Innovation: We embrace change, continuously striving for better solutions and advancements in our industry.
Collaboration: We work together as a team, respecting diverse perspectives to achieve common goals.
Sustainability: We commit to responsible sourcing, reducing environmental impact, and ensuring our actions support a sustainable future.
Environment + Sustainability
Net Zero by 2030
Climate Goal
Committed to achieving net zero emissions by the year 2030.
Committed to creating eco-friendly products and sustainable operations.
Using renewable energy and implementing waste reduction strategies in production.
Designing products and packaging with circular economy principles.
Collaborating with suppliers who focus on environmental responsibility.
Inclusion & Diversity
Promoting an inclusive work culture where every individual feels respected and valued.
Encouraging diverse representation across all organizational levels.
Ensuring equal opportunities for all employees, with a focus on merit-based growth.
Supporting flexible work arrangements to accommodate diverse employee needs.