LV Technical Support Engineer - Middle East at Urban Ridge Supplies in Dubai, Dubai, United Arab Emirates | Kablio

Role

Description

safety compliance

issue escalation

pre‑sales

tech updates

remote support

product guidance

Ensure adherence to safety standards and company quality standards during all technical interactions.
Collaborate with application engineering and product management teams to escalate complex issues and ensure timely resolution.
Assist in pre-sales technical clarification and after - sales support when required.
Stay updated on industry standards ( IEC ), company product updates and new technologies.
Provide remote technical support for LV switchgear systems, MCCs, control panels and circuit protection devices ( MCBs, MCCBs, ACBs, contactors, relays etc ).
Provide technical guidance on product selection, configuration and compatibility.

Requirements

salesforce

lv switchgear

circuit protection

5-7 years

bachelors electrical

problem solving

Excellent communication and customer service skills, strong analytical and problem solving abilities.
Experience with Salesforce is a must
In depth knowledge of LV Switchgear systems and Circuit Protection components
5 to 7 years of experience in LV, Electrical Distribution or Industrial Control
Detailed induction support and well-structured onboarding.
Bachelors Degree in Electrical or Electronics Engineering

Benefits

Annual mentoring program, Eaton University, a reward, and recognition system
Ongoing Learning and Career Development Opportunities in a global company. Build your career and apply internally for our open positions worldwide.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Provide top-tier supplies and services to the construction sector.
Offer a broad portfolio of materials for industrial, commercial, and infrastructure projects.
Work on large-scale projects, helping to shape cities and critical infrastructure.
Known for delivering high-quality, reliable solutions in a fast-paced industry.
Have a strong presence in the regional market, expanding steadily into new areas.
Specialize in a wide range of construction products, from heavy machinery to fine materials.
Proudly support the construction of key infrastructure that powers urban development.

Culture + Values

Customer Centricity: We listen to our customers to understand their needs, delivering high-quality products and services that exceed expectations.
Integrity: We act with honesty and transparency, fostering trust with our stakeholders.
Innovation: We embrace change, continuously striving for better solutions and advancements in our industry.
Collaboration: We work together as a team, respecting diverse perspectives to achieve common goals.
Sustainability: We commit to responsible sourcing, reducing environmental impact, and ensuring our actions support a sustainable future.

Environment + Sustainability

Net Zero by 2030

Climate Goal

Committed to achieving net zero emissions by the year 2030.

Committed to creating eco-friendly products and sustainable operations.
Using renewable energy and implementing waste reduction strategies in production.
Designing products and packaging with circular economy principles.
Collaborating with suppliers who focus on environmental responsibility.

Inclusion & Diversity

Promoting an inclusive work culture where every individual feels respected and valued.
Encouraging diverse representation across all organizational levels.
Ensuring equal opportunities for all employees, with a focus on merit-based growth.
Supporting flexible work arrangements to accommodate diverse employee needs.

LV Technical Support Engineer - Middle East

Urban Ridge Supplies

LV Technical Support Engineer - Middle East

Urban Ridge Supplies

Description

safety compliance

issue escalation

pre‑sales

tech updates

remote support

product guidance

Requirements

salesforce

lv switchgear

circuit protection

5-7 years

bachelors electrical

problem solving

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Net Zero by 2030

Climate Goal

Committed to achieving net zero emissions by the year 2030.

Inclusion & Diversity

Articles

Description

safety compliance

issue escalation

pre‑sales

tech updates

remote support

product guidance

Requirements

salesforce

lv switchgear

circuit protection

5-7 years

bachelors electrical

problem solving

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Net Zero by 2030

Climate Goal

Committed to achieving net zero emissions by the year 2030.

Inclusion & Diversity

Articles