Platform to plan, build, operate and maintain critical infrastructure projects efficiently.
Lead global product design team, shape strategy, execution, and innovation for enterprise UX.
1 months ago ago
Expert & Leadership (13+ years)
Full Time
Montclair, NJ
Office Full-Time
Company Size
411 Employees
Service Specialisms
Professional Services
Implementation
Needs and Requirements
System Integration
Training Services
Sector Specialisms
Telecommunications
Fiber Networks
Tower
Wireless Networks
Space & Satellite
Energy
Renewable Energy
EV Charging
Role
Description
feature launch
design system
user research
design tools
roadmap execution
team collaboration
Assess current design team capabilities across US and India while also evaluating key user journeys within your domain to identify design debt and areas requiring immediate attention
Ensure your design team operates independently at a high level, delivering research-backed solutions that meet enterprise customer workflow requirements without requiring constant oversight
Lead the team to successfully launch major enterprise features that demonstrate measurable customer impact and business value, with documented improvements in user workflow efficiency
Deliver seamless end-to-end customer workflows that align with our design system and product goals
Establish strong collaboration between US and India-based team members
Gain deep understanding of the features, functionality, and high-level user journeys within your assigned product domain, including current design patterns, workflow complexities, and user pain points
Combines qualitative and quantitative research to guide decision-making
Achieve high levels of team satisfaction and retention while developing team members' leadership capabilities, providing career development opportunities for high performers, and maintaining a strong pipeline of design candidates
Drive adoption of emerging design tools, including AI, to improve speed, quality, and innovation
Drive breakthrough innovation initiatives that transform both internal design processes and deliver cutting-edge product capabilities for enterprise customers, establishing Sitetracker as a design innovation leader in the critical infrastructure industry
Develop a warm network of bar raising design candidates for your pipeline while filling any open positions on your team using established hiring processes
Tackled highly ambiguous problems with user-centered discovery
Shape and execute the 12-18 month strategic roadmap for your domain
Establish processes and accountability measures to ensure your team consistently adheres to the design system, achieving high adoption rates and maintaining consistency across your domain
Be executing the design roadmap for your domain, delivering key milestones that demonstrate measurable progress toward strategic objectives and improved user experiences
Begin contributing to the design work of your team members as a player-coach, providing hands-on design guidance while establishing regular collaboration cadences for design reviews to ensure consistency and quality across your domain
Position your team as a center of excellence and strategic business partner, with design influencing product roadmap decisions for new and existing feature and system enhancements
Build a resilient, scalable team by onboarding top talent and mentoring high performers
Conducted onsite or hard-to-access user research and worked creatively with proxies when needed
Champions new ideas and shows strategic thinking beyond the immediate role
Builds innovative solutions and keeps up with design trends through LinkedIn, AI tools, and personal research
Requirements
design strategy
salesforce
ai
player‑coach
direct management
global teams
Clear, well-articulated design process grounded in B2B product development
Understands the balance between speed and depth in research
Deep experience defining and executing team-wide design strategies
Has led a transformation in design strategy or team capability
Act with Agency: Proven ability to operate in scrappy, resource-constrained environments
Understand Sitetracker's business model, including revenue drivers, customer segments, competitive positioning within the critical infrastructure market, and how your product domain contributes to overall business objectives
Prior experience with Salesforce or designing for similar enterprise platforms
Balances strategic vision with delivery; embraces the "player-coach" mindset
Has a "builder" or founder mindset and uses AI heavily in daily workflows
Direct management experience, with a passion for growing individuals and teams
Experience managing global teams, especially in India
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
2013 Founded
Year Established
The platform was established in 2013 to meet the growing demand for managing large-scale infrastructure deployments.
$75–80 M
Annual Revenue
Reflects the platform's success in serving telecom, utilities, EV charging, renewables, and real estate clients.
Hundreds
Active Customers
The platform serves hundreds of global customers, including Vodafone, Comcast, and Iberdrola.
2023 CTO Hire
Leadership Expansion
Recent leadership moves underscore a strategic focus on telecom and energy sectors.
Managing large-scale infrastructure deployments
Built on Salesforce, centralizing planning, field work, financials, asset tracking, and analytics in one cloud-based system
Powers mission-critical projects like broadband fiber rollouts and EV-charger networks
Specializes in digital infrastructure, energy transition, utilities, construction & engineering, real estate, and media deployments
Innovations include GIS integration, production-tracking for invoicing speed, and automated analytics dashboards
Orchestrates millions of sites and assets globally
Culture + Values
Intense Competence: mastery, excellence, continuous improvement, deep expertise, high‑quality results
Act with Agency: ownership, confident decision‑making, initiative, purposeful accountability, authenticity and integrity
Build for Tomorrow: design and innovate with the future in mind, shaping solutions for clean energy, 5G, critical infrastructure
Rigorous, Not Ruthless: high standards through collaboration, respect, empathy; ambitious goals while supporting each other
Environment + Sustainability
Over 100 Countries
Global Expansion Goal
The company aims to expand its operations to over 100 countries by the end of 2024, significantly increasing its global reach to support clean-energy infrastructure deployments worldwide.
2024 Acquisitions
Strategic Growth
The company acquired the ATLAS platform in 2024 to enhance its capabilities in managing the lifecycle of clean-energy assets, marking a strategic move to strengthen its position in the renewable energy sector.
Partnering with renewable and clean-energy deployments including EV charging, solar, wind, fiber, and 5G to accelerate zero-carbon transition
Quickstart implementation for residential solar customers, reducing project turnaround time via streamlined asset deployment
Inclusion & Diversity
No publicly available detailed DEI strategy or gender‑related statistics found