Manager, Product Design

Description

• Assess current design team capabilities across US and India while also evaluating key user journeys within your domain to identify design debt and areas requiring immediate attention
• Ensure your design team operates independently at a high level, delivering research-backed solutions that meet enterprise customer workflow requirements without requiring constant oversight
• Lead the team to successfully launch major enterprise features that demonstrate measurable customer impact and business value, with documented improvements in user workflow efficiency
• Deliver seamless end-to-end customer workflows that align with our design system and product goals
• Establish strong collaboration between US and India-based team members
• Gain deep understanding of the features, functionality, and high-level user journeys within your assigned product domain, including current design patterns, workflow complexities, and user pain points
• Combines qualitative and quantitative research to guide decision-making
• Achieve high levels of team satisfaction and retention while developing team members' leadership capabilities, providing career development opportunities for high performers, and maintaining a strong pipeline of design candidates
• Drive adoption of emerging design tools, including AI, to improve speed, quality, and innovation
• Drive breakthrough innovation initiatives that transform both internal design processes and deliver cutting-edge product capabilities for enterprise customers, establishing Sitetracker as a design innovation leader in the critical infrastructure industry
• Develop a warm network of bar raising design candidates for your pipeline while filling any open positions on your team using established hiring processes
• Tackled highly ambiguous problems with user-centered discovery
• Shape and execute the 12-18 month strategic roadmap for your domain
• Establish processes and accountability measures to ensure your team consistently adheres to the design system, achieving high adoption rates and maintaining consistency across your domain
• Be executing the design roadmap for your domain, delivering key milestones that demonstrate measurable progress toward strategic objectives and improved user experiences
• Begin contributing to the design work of your team members as a player-coach, providing hands-on design guidance while establishing regular collaboration cadences for design reviews to ensure consistency and quality across your domain
• Position your team as a center of excellence and strategic business partner, with design influencing product roadmap decisions for new and existing feature and system enhancements
• Build a resilient, scalable team by onboarding top talent and mentoring high performers
• Conducted onsite or hard-to-access user research and worked creatively with proxies when needed
• Champions new ideas and shows strategic thinking beyond the immediate role
• Builds innovative solutions and keeps up with design trends through LinkedIn, AI tools, and personal research

Requirements

• Clear, well-articulated design process grounded in B2B product development
• Understands the balance between speed and depth in research
• Deep experience defining and executing team-wide design strategies
• Has led a transformation in design strategy or team capability
• Act with Agency: Proven ability to operate in scrappy, resource-constrained environments
• Understand Sitetracker's business model, including revenue drivers, customer segments, competitive positioning within the critical infrastructure market, and how your product domain contributes to overall business objectives
• Prior experience with Salesforce or designing for similar enterprise platforms
• Balances strategic vision with delivery; embraces the "player-coach" mindset
• Has a "builder" or founder mindset and uses AI heavily in daily workflows
• Direct management experience, with a passion for growing individuals and teams
• Experience managing global teams, especially in India

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance