Network Administrator

The Network Administrator provides technical support for personal computers (hardware and software). This position provides network administration services for Windows Server, Active Directory, and Exchange-based LANs deployed at the organization. The position assists in problem diagnosis and management of the Wide-Area-Network (WAN) facilities that link all our divisions.

• Serves as principal contact with Dell, HP, Cisco, and other key vendors on hardware ordering and support issues.
• Assists in the diagnosis and correction of WAN-specific problems.
• Provides technical support and software administration for the Cisco I.P., Telephony system, and IPT systems.
• Provides training to automation engineers and PC Support Specialists in the use of PC hardware and software, LAN administration principles, and wireless networks.
• Assists and provides guidance to designated employees in the everyday administration and troubleshooting support for Plant LAN facilities, servers, PCs, printers, etc.
• Performs complex problem diagnosis and repair procedures on LAN and personal computer hardware.
• Supports the installation and maintenance of local area networks, personal computers, and network-based printer devices.
• Provides direct supervision and task oversight to contract technologists engaged occasionally to assist with special projects.
• Provides Microsoft Exchange and Active Directory administration oversight to the corporate wired and wireless networks.
• Diagnoses and repairs performance problems associated with all such equipment.
• Promote and follow all plant safety guidelines.
• Installs personal computer and network equipment at various locations.
• Prepares equipment configuration and pricing for server, desktop, and laptop computers ordered thru capital purchasing procedures.

• Proficient in technical aptitude skills
• Ability to quickly troubleshoot and solve problems with high attention to detail and accuracy
• Ability to perform, organize and prioritize work independently
• Minimum 2 Year Associate Degree Data processing or completion of a computer science trade school program.
• Ability to read, write, and understand warning labels, instructions, signs, etc.
• Ability to refer more technically complex problems and questionable items to management for direction.
• Ability to work under minimal supervision on routine duties involving specified standard practices.
• Preferred 4 Year / Bachelors Degree computer science or equivalent data processing experience.
• Minimum administration and technical support experience with Cisco AVVID I.P. Telephony systems, Call Manager and Unified Messaging
• Ability to analyze facts to arrive at a conclusion
• Minimum 3 years of experience in windows server, Microsoft-based LAN administration experience, with Microsoft Exchange and Active Directory environments supporting the Microsoft Office suite. Experience in a regulated environment
• Ability to be highly thorough and dependable
• Ability to effectively manage multiple projects in parallel to the conclusion
• Ability to work within tight timeframes and meet strict deadlines
• Ability to maintain confidential information with discretion
• Minimum 2 years of experience in dell servers, desktop and laptop computers, as well as Dell technical support procedures.

We provide stability and advancement opportunities across North America. Use our tuition reimbursement program to help you meet your career goals.

• Life Insurance
• Dental Insurance
• Tuition Reimbursement
• Disability Pay
• Growth Opportunities and more!
• Retirement Plan
• Employee Assistance Program
• Health Insurance
• Paid Time Off, Paid Holidays
• Vision Insurance