Remote Operations Center (ROC) Operator

Description

In addition, the ROC Manager will provide each ROC Operator with a set of side work to complete during slower times on shift. These tasks will be tailored to the strengths of each Operator. Some examples may include

Scout's ROC will provide world-class operations monitoring with a safety and regulatory compliance focus, while optimizing asset value and operational efficiency. You will work in a place that encourages you to

• Extracting, and potentially analyzing, data about the facility's production as compared to the schedule filed with the grid operator.
• Assist with adding newly constructed sites to our data acquisition infrastructure.
• Providing informal updates to Scout executives as the need arises.
• Participate in cybersecurity audits of our site networks.
• Compiling or reviewing standard reports that are viewed by senior leaders at Scout or our business partners.
• Assisting to build or refine operational tools.
• Monitoring our data acquisition equipment.
• Coordinating with facility managers as they perform on-site maintenance.
• Participate in review and revision of operational procedures.
• Support Data-Driven Decision Making
• Building and maintaining relationships with primary stakeholders and market participants (including power purchasers, scheduling entities, system operators and facility technicians) to optimize performance.
• Providing detailed notes about the events of the day in a formal (digital) logbook.
• Prioritize Safety and Compliance
• Informing grid operators about planned and unplanned outages at the plant.

Requirements

All of the specialized knowledge you need will be learned on the job - through a combination of formal training, self-study, and learning by doing. At the heart of the Operator training is the why. Not just why the ROC exists, but why the Operator performs each task required during shift. The ROC Manager's philosophy is that by starting with "why", and then focusing on picking the right "how" to accomplish a task, Operators are empowered with the knowledge, skills, and abilities to respond to dynamic events on shift. Once the Operator evaluates each situation and understands why and how, they can decide "what" to do. The steps to execute that "what" will be clearly described in standard procedures. This facilitates consistency in operations from one shift to the next and results in a highly professional way to calmly and quickly act in a dynamic environment.

ROC Operators build their understanding of renewable energy generation from the ground up. Plant operations are the heart and soul of a renewable energy firm's business and will serve you well throughout your career. In addition to long-term career opportunities within Operations, understanding what is physically happening at the facility is outstanding preparation for roles in asset management, commodity trading, development, site engineering, transmission, manufacturing, and project finance, among others.

• Basic proficiency with Microsoft Office, especially Excel.
• Experience with SCADA or real-time operations in a manufacturing environment is desired but not required.
• Intelligence. Problem-solving learners who can make informed decisions quickly and create innovative and pragmatic solutions to challenging problems.
• Authorized to work in the United States without sponsorship.
• Ability to work as part of a shift rotation and team.
• At least one year of previous work with SCADA systems.
• Ability to increase pay by picking up additional shifts.
• Previously held a leadership role in a power-sector ROC.
• Previous experience in real-time operations roles (in a power, manufacturing, or military setting).
• High attention to detail and the ability to work proactively and productively without direct supervision.
• Strong verbal and written communication skills.
• Currently hold or previously held NERC, PJM, or CompTIA certifications.
• Completing ongoing training and certifications, such as NERC, PJM, or CompTIA.
• Initiative. Resourceful self-motivators who thrive in a fast-paced, entrepreneurial environment because of their exceptional leadership, work ethic, and organizational skills

Benefits

This position is paid hourly based on actual hours worked.

Do you want to help create a cleaner power supply? Are you looking to launch your career in the growing renewable energy industry? Do you have high attention to detail and the ability to prioritize effectively during busy periods? Will you work a shift position that gives you a three-day weekend every other weekend?

Scout offers a full range of benefits, including medical/dental/vision insurance with attractive premiums, 401(k) match, STD, LTD, an Employee Assistance Program, and a range of optional supplemental insurance coverage.

Scout's ROC uses a 2-2-3 shift schedule. You would typically work a combination of days and nights over a two-week period. The big draw?

• Increased pay rate for work on company-recognized holidays.
• Teamwork. Respectful and appreciative colleagues with strong interpersonal skills and a commitment to fostering positive relationships across organizational boundaries to deliver on shared team goals
• Every other weekend is a three-day weekend.
• You leave your work at the office; when your shift ends, you are truly "off duty."
• The straight-pay rate for an entry-level operator is $30/hour, and the hourly rates for more experienced operators increase in a tiered structure based on experience and qualifications.
• Paid time off in addition to the standard seven days off every two weeks.
• We follow standard pay practices for hourly employees, including 1.5x the base rate for overtime and 2x the base rate for holiday pay.
• Every other week will include some overtime hours (paid at 1.5 times the base hourly rate).
• Opportunities for advancement within the ROC team exist and are achievable within a year of starting.

Training + Development

Interview process

Visa Sponsorship

Security clearance