Installation Manager

Description

• Interpret customer contracts and ensure all installation work meets contract requirements while protecting company interests.
• Review installation crew timecards and expenses for accuracy, completeness, and timely reporting.
• Track site account job status and job closings to support accurate monthly projections and reporting.
• Coordinate the preparation of installation quotations and submit them to Project Managers and Crane Contract Administrators for review and approval.
• Provide day-to-day direction and support to installation crews; ensure adherence to safety, quality, and company policies.
• Support onboarding and development of team members, reinforcing best practices and continuous improvement.
• Establish and maintain strong working relationships with sales personnel and customers to provide the best possible installation service within the site contract.
• Develop and maintain clear installation processes and documentation (manuals, drawings, equipment lists, scope of work).
• Analyze workload and assign installation crews efficiently to meet customer timelines, safety standards, and budget targets.
• Assist with special projects and process improvement initiatives as requested.
• Proactively address issues in the field and communicate status updates, risks, and needed resources.
• Communicate regularly with Project Managers and Installation Project Managers to ensure jobs are completed safely, efficiently, and on time.
• Keep all customer-site required training assignments and certifications current for employees and contractors working at the site.
• Plan, organize, and manage the scheduling of all crane installation work, system inspections, repairs, upgrades, and emergency service.

Requirements

• Knowledge of the crane and hoist service industry preferred.
• Proven experience scheduling and coordinating multiple employees or crews across jobs or locations.
• Strong ability to multi-task, prioritize, and stay organized in a fast-paced environment.
• Preferred: Undergraduate degree in a related discipline (e.g., Engineering Technology, Industrial Technology, Construction Management, Business) from an accredited college or university.
• Minimum 4 years of experience in a management or supervisory role in Installation, Field Service, or a similar technical environment.
• Previous supervisory experience required (leading teams, assigning work, coaching, performance feedback, etc.).
• Excellent verbal and written communication skills, with the ability to interact professionally with customers, field staff, and internal teams.
• Proficient in Microsoft Word, Excel, and Outlook; ability to learn other internal systems as needed.
• Required: High school diploma or GED.
• In lieu of a degree, directly related technical experience may be considered where experience and proven knowledge offset the degree requirement.
• Experience with ordering and purchasing materials, equipment, and subcontracted services.
• Must successfully complete drug screen, physical, and E-Verify.

Benefits

• Market Competitive Salaries
• Growth and Development Opportunities including a Lifelong Learning Career Path
• Free Virtual Doctor visits with $0 copay (Teledoc)
• A real Work life/ Home life balance
• Tuition Reimbursement

Training + Development

Interview process

Visa Sponsorship

Security clearance