Account Manager at City Wide Facility Solutions in Rogers, AR | USD60,000-95,000 | Kablio

Role

Description

client relations

quality assurance

service delivery

crm reporting

team leadership

problem solving

Client Relationship Management: Build and nurture strong client relationships, focusing on retaining clients and discovering new opportunities for service growth and expansion
Quality Assurance: Perform and document thorough quality control inspections to guarantee that all services meet our high standards
Operational Excellence: Ensure top-notch service delivery at all client locations, upholding the highest quality and compliance standards while managing contractor relationships, including hiring, negotiations, and performance evaluations
Technology and Reporting: Leverage City Wide's CRM to effectively manage client interactions, service schedules, and performance reports, ensuring that all data is utilized to enhance service delivery
Operational Excellence: Manage service delivery efficiently, ensuring compliance with both client and company standards
Team Management: Lead and nurture your team, promoting high performance and adherence to company protocols
Strategic Problem Solving: Proactively address client concerns, organize site visits, and create strategic solutions that boost client satisfaction and improve operational efficiency

Requirements

crm

microsoft office

3‑5 years

high school

leadership

problem‑solving

Must have reliable transportation
Comfortable with technology, preferably with experience in CRM systems
3-5 plus year's sales and management experience in building maintenance, facility management or equivalent experience
Bilingual a plus but not required
Demonstrated experience in account management, sales, or a related field in the service industry
A proven leader with a track record of managing diverse teams
Strong skills in problem-solving, organization, and communication
Positive and outgoing personality; great at building relationships
High School diploma required; bachelor's degree highly desirable
Excellent verbal and strong written communication skills
Highly detail oriented and excellent follow-through on commitments
Proficient in Microsoft Office and knowledge of CRM database

Benefits

Revenue Growth: You will be expected to boost extra service (ES) sales, with specific targets tailored to your designated territory
Paid time off
Life insurance
Health insurance
Base Salary: $60,000, with the opportunity to earn significant On Track Earnings of $95,000+ based on your performance
Vision insurance
Paid training
Mileage reimbursement
Dental insurance
Cell phone allowance
Additional Benefits: A comprehensive benefits package, including health insurance, paid time off, and a competitive bonus structure

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a vision to revolutionize facility services, City Wide Facility Solutions has grown into a nationwide leader in facilities management.
Providing a wide array of services, the company offers tailored solutions to businesses, streamlining operations and enhancing efficiency.
The company excels in commercial and industrial sectors, handling everything from janitorial services to maintenance and specialized facility needs.
Known for its flexible service delivery, City Wide offers customizable plans that cater to unique client requirements.
Their expertise spans various industries, ensuring businesses from different sectors can rely on City Wide for seamless facilities management.
With a commitment to operational excellence, City Wide consistently meets the demands of large-scale facilities, offering a balance of quality and value.
City Wide prides itself on its ability to handle both routine and complex projects with professionalism, from simple cleaning tasks to comprehensive facility overhauls.

Culture + Values

Honesty
Integrity
Commitment to Excellence
Customer Focused
Teamwork
Respect for Others

Environment + Sustainability

Commitment to reducing environmental impact through sustainability initiatives
Encouraging energy-efficient practices and use of environmentally friendly products
Focus on waste reduction, recycling, and responsible disposal
Work to ensure sustainable operations at all locations
Active pursuit of energy conservation goals

Inclusion & Diversity

Promote a culture of inclusion by valuing diverse perspectives and backgrounds
Support equal opportunities for all employees regardless of gender, ethnicity, or background
Ensure fair and equitable compensation for all employees

Articles

City Wide Facility Solutions Careers

City Wide Facility Solutions About Us

City Wide Facility Solutions Services

Role

Description

client relations

quality assurance

service delivery

crm reporting

team leadership

problem solving

Client Relationship Management: Build and nurture strong client relationships, focusing on retaining clients and discovering new opportunities for service growth and expansion
Quality Assurance: Perform and document thorough quality control inspections to guarantee that all services meet our high standards
Operational Excellence: Ensure top-notch service delivery at all client locations, upholding the highest quality and compliance standards while managing contractor relationships, including hiring, negotiations, and performance evaluations
Technology and Reporting: Leverage City Wide's CRM to effectively manage client interactions, service schedules, and performance reports, ensuring that all data is utilized to enhance service delivery
Operational Excellence: Manage service delivery efficiently, ensuring compliance with both client and company standards
Team Management: Lead and nurture your team, promoting high performance and adherence to company protocols
Strategic Problem Solving: Proactively address client concerns, organize site visits, and create strategic solutions that boost client satisfaction and improve operational efficiency

Requirements

crm

microsoft office

3‑5 years

high school

leadership

problem‑solving

Must have reliable transportation
Comfortable with technology, preferably with experience in CRM systems
3-5 plus year's sales and management experience in building maintenance, facility management or equivalent experience
Bilingual a plus but not required
Demonstrated experience in account management, sales, or a related field in the service industry
A proven leader with a track record of managing diverse teams
Strong skills in problem-solving, organization, and communication
Positive and outgoing personality; great at building relationships
High School diploma required; bachelor's degree highly desirable
Excellent verbal and strong written communication skills
Highly detail oriented and excellent follow-through on commitments
Proficient in Microsoft Office and knowledge of CRM database

Benefits

Revenue Growth: You will be expected to boost extra service (ES) sales, with specific targets tailored to your designated territory
Paid time off
Life insurance
Health insurance
Base Salary: $60,000, with the opportunity to earn significant On Track Earnings of $95,000+ based on your performance
Vision insurance
Paid training
Mileage reimbursement
Dental insurance
Cell phone allowance
Additional Benefits: A comprehensive benefits package, including health insurance, paid time off, and a competitive bonus structure

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found