Leasing Agent

Reporting to the Property Manager, the Leasing Agent is accountable for building client relationships with prospective tenants to ensure sales targets are met and pipelines are proactively managed. You will place a focus on proactively qualifying and selling prospective tenants on units and ensure a strong client experience from their initial contact to the day they move into the suite and beyond. Utilize innovative leasing strategies and will strive to realize efficiencies and ensure first-class, quality service is provided to all customers.

• Ensure that prospective resident applications are completed correctly and in full;
• Follow up with prospective residents to ensure no lead is lost;
• Complete traffic reports, vacancy reports and related paperwork as required;
• Work constructively with the team to ensure customer service requirements are resolved and team goals are met;
• Scheduling appointments to view the community.
• Stay informed on market conditions and complete competitor surveys;
• Represent the company in a professional manner.
• Greet and qualify customers on the phone or in-person with the view that the result will be a new resident;
• Maintain community's customer base with an effective resident retention program.
• Presenting the available apartments in a friendly and knowledgeable fashion.
• Assist in generating traffic through active participation in the community's marketing strategy.

• Appearance must be neat, clean and professional;
• Be an experienced residential leasing agent or sales expert with keen organizational skills (1 year);
• Post-Secondary Education or industry experience preferred but will train the right candidate;
• Exceptional analytical, communication (written and verbal) and interpersonal skills;
• Highly organized, results-oriented and able to work in a multi-functional team environment;
• Have the ability to work evening, weekend, and holiday hours to accommodate business needs Lease suites and/or renew upcoming lease expiries with specific leasing goals in mind;
• Must have a high degree of professionalism and possess an exceptional customer service philosophy;
• Be organized, interpersonal and strong communicator with the ability to build excellent relationships with customers;
• Strong aptitude for sales and customer service;
• Candidate must have excellent time management skills and ability to prioritize work;
• Proficient in the use of technology platforms - knowledge of Yardi is an asset;
• Proficient using Microsoft Office including Outlook and Excel;
• Must have own vehicle and valid driver’s license.