Work with Oracle Technical Support on SR resolution
Provide post go-live technical support for configuration and application of multiple functional module
Requirements
oracle erp
5+ years
oracle certified
bachelor's
agile
microsoft office
Proven history of successful Implementations and problem-solving with a sense of urgency
Strong interpersonal, written, and verbal communication skills.
Strong analytical and problem-solving skills
Must be flexible, adaptable, and able to work in a fast-paced changing environment.
Manages Complexity
Oracle certifications if any will be added qualification
Ability to work in a demanding user environment
Tech Savvy
5+ plus years of experience with Oracle ERP with hands-on experience with various deployment phases such as solution identification, design, implementation, development, testing, and support
Must be flexible, adaptable and can work in a fast-paced changing environment
Education: Bachelor’s degree in Business or related field
Must possess the highest level of work ethics, integrity, and the ability to maintain confidential information.
Experience with managing projects on both Waterfall and Agile methodologies
Ability to gather technical requirements, analyze and map them in Oracle Apps and other Enterprise Business Systems, effectively communicate functional details to functional team members, technical team members, and end-users
Proficient with Microsoft Office including PowerPoint, Excel, and Word
Experience with full Systems Development Life Cycle and ability to do Business Process reengineering
Experience in designing and writing technical specification documents