Internal Communications Manager

Description

• Manage companywide quarterly Town Hall meetings including collaboration with third-party vendors to deliver an optimum employee experience. Management of onsite set-up in the Cincinnati office and management of the virtual meeting stream for remote participants.
• Work closely with key stakeholders across the business to understand their communication requirements and collaborate with them to plan, create, and execute a measurable communication strategy.
• Train and support skill development for Guidebook scribes across the organization, regularly reviewing documentation to ensure it is up-to-date and consistent with internal communication best practices.
• Apply corporate brand standards across all internal platforms and communications.
• Incorporate best practices and insights from research to improve effectiveness and efficiency, while bringing new ideas to the table that drive deeper engagement through creative channels and tactics.
• Write and manage the distribution of key communications including internal newsletters and emails.
• Verify corporate communications are factually accurate and publication-ready before distribution.
• Provide oversight, amplification, and support for the Guidebook ( ConstructConnect’s internal, single source of truth that documents and defines key processes), to ensure effective, engaging content that meets business needs.
• Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.

Requirements

• Passion for making internal content readily accessible for team members across the organization.
• Technically minded and able to properly implement communications alongside the existing tech stack.
• Ability to thrive in a highly dynamic, fast-paced corporate environment.
• The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes.
• Bachelor’s degree with 5 years of related experience OR Master’s degree with 3 years of related experience
• Outstanding verbal communication (both an articulate speaker and active listener), adapting to diverse audiences, and effectively engaging at the executive level.
• Customer-focused and highly responsive with a demonstrated ability to anticipate , set, and manage expectations.
• Ability to develop change management communications and handle relevant workflow .
• Outstanding writing skills, including authoring original content, editing content received from others, handling quality control, and proofreading for a high-volume workload.
• Creative thinker: conceives and executes innovative solutions to meet or exceed goals.
• Team members who live within commuting distance of one of our office locations (Greater Cincinnati/Northern Kentucky or Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence as determined by the team or department.
• Strong influencer who builds partnerships with communications colleagues, executives, and employees at multiple levels in other disciplines.
• Open-minded problem-solver with an ability to produce results despite changing or ambiguous circumstances; adaptive and willing to take on a variety of new assignments.
• Strong desire to teach, motivate, and influence others to drive the adoption of new initiatives.
• Proficient in using Microsoft products, third-party marketing and email delivery platforms, Git-based platforms, Markdown, VS Code, Confluence, Jira and generative AI platforms.
• All team members must reside and perform their work within the United States.
• Ability to routinely link communications to broader organizational goals and values.
• Self-motivated with the initiative to make things happen and the ability to take a vision and make it a reality.
• Ability to align closely with senior leaders and supervisors while assuming responsibility for owning projects and delivering results.

Benefits

• Team members who live outside of commuting distance will be designated as remote team members. While not required to report to an office regularly, remote team members may be expected to travel to a designated office location occasionally for team meetings, training, or other business needs with reasonable notice.

Training + Development

Interview process

Visa Sponsorship

Security clearance