Highgate is a global investment and hospitality management firm focused on creating value in real estate.
Assist in supervising kitchen ops, control costs, ensure quality and guest satisfaction.
7 days ago ago
Expert & Leadership (13+ years)
Full Time
New York, NY
Onsite
Company Size
2,000 Employees
Service Specialisms
Hospitality
Real Estate Investment
Asset Management
Property Development
Hotel Management
Investment Management
Sector Specialisms
No specialisms available
Role
Description
menu design
kitchen operations
food costing
inventory control
reporting
loss prevention
Assist in proper training and direction of departmental assistants in compliance with company standards of quality, specifications, portion control, recipes, employee relations, sanitation, etc.
Communicate to Engineering any physical maintenance problems.
Design and implement employee cafeteria rotating menu and oversee cafeteria operations.
Prepare and submit required reports in a timely manner.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.
Assist catering sales on all special menus and price structures.
Assess food portion size, visual appeal, taste and temperature of items served.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Coordinate and monitor all phases of Loss Prevention in kitchen areas.
Work with the Executive Chef and the Director of F&B to create and implement menus.
Work with other F&B managers and keep them informed of F&B issues as they arise.
Oversee all aspects of the daily operation of the kitchen and food production areas.
Oversee daily activities such as preparation for all food items, sanitation of the outlets, receiving daily inventories, log-on report and food cost report.
Attend all hotel required meetings and trainings.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Understand, implement and monitor corporate promotions in outlets, including buffet and three-meal concept standards.
Participate in M.O.D. coverage as required.
Ensure compliance with requisition procedures.
Assist in creating menus for prospective clients.
Coordinate all par stock levels.
Conduct staff performance reviews in accordance with Highgate Hotel standards.
Assist in computing daily food cost.
Assist in the direction and training of all chefs to ensure adequate operation in all outlets.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Know and enforce all local health department sanitation laws.
Assist in coordinating, supervising and directing the Stewarding Department.
Ensure compliance with SOP’s in all outlets.
Check food purchases for proper ordering, quality and price structure.
Review and approve weekly payroll.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Monitor quality of all food product and presentation.
Maintain a warm and friendly demeanor at all times.
Assist in preparation of required reports, including (but not limited to) Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans.
Respond to guest complaints in a timely manner.
Requirements
culinary degree
4+ years
supervisor
f&b knowledge
problem solving
communication
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Understand daily forecasts and customer counts.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Previous supervisor responsibility is required.
Must be able to maintain confidentiality of information.
A 2-year, 3-year or 4-year culinary degree and at least 4 years of progressive experience in a hotel or a related field.
Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
Information not given or found
Security clearance
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Company
Overview
Founded 1988
Year Established
The company was established in 1988 and has since grown into a global leader in investment and hospitality management.
Specializes in identifying and unlocking value across the hospitality and real estate sectors.
Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties.
Expertise includes hotel operations, development, asset management, and investment strategies.
Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets.
Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations.
Known for innovative strategies and the ability to transform and enhance real estate properties.
Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.
Culture + Values
Commitment to excellence in hospitality
Innovation through technology and operational efficiency
Creating memorable guest experiences
A culture of respect, integrity, and professionalism
Collaborative team environment
Environment + Sustainability
2050
Net Zero Emissions Target
The company aims to achieve net zero carbon emissions by this year, marking a significant milestone in its sustainability journey.
Commitment to reducing carbon footprint
Investment in energy-efficient technologies
Water conservation programs
Sustainable sourcing and waste reduction efforts
Inclusion & Diversity
Focus on creating an inclusive and diverse workforce
Gender balance initiatives, with a focus on leadership roles