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Ingenia Communities Group

Caretaker

Company logo
Ingenia Communities Group
Ingenia Communities develops and manages lifestyle communities for over 50s in Australia.
Provide on-site assistance and after-hours emergency contact to residents in a Lifestyle Community, coordinating operational aspects and security while ensuring a high level of customer service.
16d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Toowoomba, Queensland, Australia
Onsite
Company Size
290 Employees
Service Specialisms
Property Development
Design
Consulting
Engineering
Project Management
Construction services
Technical Services
Architecture
Sector Specialisms
Residential
Lifestyle Development
Lifestyle Rental
Holiday Accommodation
Real Estate Development
Property Ownership
Community Operation
Housing Communities
Role
What you would be doing
community operations
contractor coordination
customer service
resident safety
grounds maintenance
resource management
  • Assist with all operational aspects and security associated with the community
  • Coordination and engagement of external trades and contractors
  • Work closely with the Community Manager to oversee day-to-day operations of a prestigious Lifestyle Community Living Environment
  • Providing a high level of customer service to all residents
  • Carry out routine inspections to ensure safety of all residents
  • Ensuring the community grounds and gardens are presented to a high standard
  • Coordinate the efficient and effective management of materials, consumables, grounds, building and financial resources
What you bring
gardening
swimming management
physical fitness
customer service
facility management
self-start
  • General gardening duties, experience with swimming management preferred
  • This is a hands-on position, so you are required to be physically fit for the demands of the role
  • Exceptional good customer service skills
  • Experience permanent resident facility management while living on site
  • A demonstrated self-starter, enthusiastic to drive results, and capable of working autonomously to operational requirements
Benefits
  • Security of working for an ASX listed organisation.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • national police history check
Company
Overview
  • A leading developer and operator of lifestyle communities focused on delivering innovative and vibrant living spaces for people aged 50 and above.
  • Founded with the mission to create affordable, high-quality lifestyle communities, now operating across Australia, catering to retirees and those seeking a relaxed, yet connected way of living.
  • Specializes in the development of both permanent residential communities and short-term holiday parks, providing options for both long-term residents and those seeking a getaway.
  • _portfolio includes retirement villages, resort-style communities, and residential parks, each offering modern amenities, social opportunities, and a strong sense of community._
  • With a focus on long-term growth, continues to expand its footprint, delivering projects that meet the evolving needs of Australia's over-50s demographic.
  • Committed to sustainable design, incorporating green spaces and energy-efficient features in many of its developments.
  • Notable achievement is the significant growth of its holiday brand, becoming a popular name in Australia’s holiday park sector.
Culture + Values
  • A place where people have a sense of connection and belonging
  • Perform with integrity
  • Foster respect for all
  • Build community through continuous improvement
Environment + Sustainability
262 Net-Zero Homes
First-to-Market Green Star Community
Beveridge community featuring fully electric, solar-powered homes with advanced energy efficiency.
AU$75M Finance
CEFC Energy Efficiency Support
Secured significant funding to enhance energy efficiency and renewable energy initiatives.
AU$2k Annual Savings
Electric Home Energy Efficiency
Households save over AU$2,000 annually through energy-efficient, gas-free designs.
209,000 kWh Saved
LED Lighting Efficiency
Installed LED lights across communities, achieving substantial energy savings.
  • Committed to achieving net-zero operational emissions (Scope 1 & 2) by 2035
  • All future developments are being designed to integrate solar energy solutions
  • Beveridge homes achieve minimum 7.5-star NatHERS rating
  • Targeting 4-star Green Star Communities certification at Beveridge
  • Adopted phased rollout of solar program, energy sub-meters, water meters and monitoring for solar
  • Installed over 2,800 kW rooftop solar and more than 9,000 LED lights across 61 communities
  • Set interim target to reduce carbon emissions by 30% over five years (since 2019 baseline)
Inclusion & Diversity
66.4%
Employee representation
Women make up 66.4% of the workforce, excluding executive roles.
#1
Women in executive roles
The company is ranked #1 for women in executive leadership roles in the real estate sector, according to the CEW Senior Executive Census 2022.
26 weeks
Parental leave policy
Primary carers receive 26 weeks of full pay under the parental leave policy.
  • Introduced parental leave policy: 2 weeks full pay for secondary carers, 12 months paid super, 10 days transition leave, plus 5 additional personal/carer’s leave
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