Sales and Service Manager at Kettler in McLean, VA | Kablio

Role

Description

lease processing

prospect follow-up

social media

sales monitoring

community partnerships

customer service

Play a key role in resolving resident concerns and issues.
Assisting with resident retention.
Processing lease applications and qualifying residents.
Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to.
Help create engaging social media initiatives to connect residents, and manage posts.
Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
Monitoring and directing sales activities while maintaining an intimate knowledge of the local market.
Walking the marketing path daily.
Performing proper outreach marketing.
Support efforts to partner with nearby businesses, events, and other local organizations.
Greeting prospective residents and providing them with property tours.
Providing excellent customer service to residents and prospects.
Managing administration of the leasing office.

Requirements

microsoft office

property software

leasing experience

supervisory

financial analysis

landlord law

Computer Proficiency and knowledge of Microsoft Office Suite.
Valid driver’s license and reliable transportation required.
Extensive knowledge of Property Management software programs.
Experience in luxury or market-rate segment is required.
2 years of residential leasing experience is required.
Supervisory experience is required.
Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.
Strong financial analysis, budgeting, and P&L management skills.
Lease-up experience is preferred.
Proven track record of success with the leasing process.
Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Since 1960

Years in Business

The company has grown into a leading name in real estate development through decades of impactful work.

The company focuses on both residential and commercial property projects, with a legacy of impactful developments.
Notable for a variety of high-quality apartment complexes, mixed-use communities, and modern office spaces.
Their work spans several U.S. cities, demonstrating a keen focus on urban development and revitalization.
Creates spaces that blend functionality with modern aesthetics, often incorporating green spaces.
Projects frequently feature sustainable and innovative designs, enhancing the overall value and community experience.
Commitment to delivering long-term real estate investments is reflected in their diverse project portfolio.
Ability to transform underdeveloped areas into thriving communities has made them a significant player in the industry.

Culture + Values

Put the interest of clients that entrust us with discretionary capital ahead of our own. Invest with the highest degree of professionalism, skill and care.
We build productive and lasting relationships with our customers, team members, and partners to improve the broader community in which we live and work.
Apply creativity, innovation and sustainability to the hallmarks of our communities, resulting in unique living experiences for our residents and strengthens our impact on the surrounding areas.
Our commitment to building communities strengthened by relationships that improve, connect, and harmonize the surrounding areas of which we’re a part of.
Engage and encourage team members to elevate strengths, challenge weaknesses, and cultivate a collaborative environment.
The integrity of our brand is founded on the principle of strong values driven by relationships coupled with the desire to improve and build communities for the future.
Our success as a trusted partner is built upon the concept of delivering long term value to the assets that which we develop, manage, and deliver.
We are driven by cutting edge technology, staying ahead of the curve, and optimizing strategy based on leading market trends to provide long term value to assets.

Environment + Sustainability

2021

Cargo Bike Partnership

Partnership with DOCKR since 2021 for electric cargo bikes.

2023

Planet Mark Certification

UK operations began working towards Planet Mark in 2023.

Zero

Flawless Audit

Achieved FSC audit with zero corrective actions.

Working with Planet Mark to measure and reduce carbon footprint through certification.
Committed to embedding sustainability into business practices via Planet Mark Business Certification.
Cargo‑bike partnership supports rapid decision‑making to scale sustainable solutions.
Focus on product innovation and sustainability as long‑term mission.
All teak products FSC® Chain of Custody certified (FSC® C155033).

Inclusion & Diversity

No available data on Diversity at Kettler (N/A).
No available data on Women at Kettler (N/A).

Articles

KETTLER Living Careers

KETTLER

Role

Description

lease processing

prospect follow-up

social media

sales monitoring

community partnerships

customer service

Play a key role in resolving resident concerns and issues.
Assisting with resident retention.
Processing lease applications and qualifying residents.
Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to.
Help create engaging social media initiatives to connect residents, and manage posts.
Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
Monitoring and directing sales activities while maintaining an intimate knowledge of the local market.
Walking the marketing path daily.
Performing proper outreach marketing.
Support efforts to partner with nearby businesses, events, and other local organizations.
Greeting prospective residents and providing them with property tours.
Providing excellent customer service to residents and prospects.
Managing administration of the leasing office.

Requirements

microsoft office

property software

leasing experience

supervisory

financial analysis

landlord law

Computer Proficiency and knowledge of Microsoft Office Suite.
Valid driver’s license and reliable transportation required.
Extensive knowledge of Property Management software programs.
Experience in luxury or market-rate segment is required.
2 years of residential leasing experience is required.
Supervisory experience is required.
Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.
Strong financial analysis, budgeting, and P&L management skills.
Lease-up experience is preferred.
Proven track record of success with the leasing process.
Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Since 1960

Years in Business

The company has grown into a leading name in real estate development through decades of impactful work.

The company focuses on both residential and commercial property projects, with a legacy of impactful developments.
Notable for a variety of high-quality apartment complexes, mixed-use communities, and modern office spaces.
Their work spans several U.S. cities, demonstrating a keen focus on urban development and revitalization.
Creates spaces that blend functionality with modern aesthetics, often incorporating green spaces.
Projects frequently feature sustainable and innovative designs, enhancing the overall value and community experience.
Commitment to delivering long-term real estate investments is reflected in their diverse project portfolio.
Ability to transform underdeveloped areas into thriving communities has made them a significant player in the industry.

Culture + Values

Put the interest of clients that entrust us with discretionary capital ahead of our own. Invest with the highest degree of professionalism, skill and care.
We build productive and lasting relationships with our customers, team members, and partners to improve the broader community in which we live and work.
Apply creativity, innovation and sustainability to the hallmarks of our communities, resulting in unique living experiences for our residents and strengthens our impact on the surrounding areas.
Our commitment to building communities strengthened by relationships that improve, connect, and harmonize the surrounding areas of which we’re a part of.
Engage and encourage team members to elevate strengths, challenge weaknesses, and cultivate a collaborative environment.
The integrity of our brand is founded on the principle of strong values driven by relationships coupled with the desire to improve and build communities for the future.
Our success as a trusted partner is built upon the concept of delivering long term value to the assets that which we develop, manage, and deliver.
We are driven by cutting edge technology, staying ahead of the curve, and optimizing strategy based on leading market trends to provide long term value to assets.

Environment + Sustainability

2021

Cargo Bike Partnership

Partnership with DOCKR since 2021 for electric cargo bikes.

2023

Planet Mark Certification

UK operations began working towards Planet Mark in 2023.

Zero

Flawless Audit

Achieved FSC audit with zero corrective actions.

Working with Planet Mark to measure and reduce carbon footprint through certification.
Committed to embedding sustainability into business practices via Planet Mark Business Certification.
Cargo‑bike partnership supports rapid decision‑making to scale sustainable solutions.
Focus on product innovation and sustainability as long‑term mission.
All teak products FSC® Chain of Custody certified (FSC® C155033).

Inclusion & Diversity

No available data on Diversity at Kettler (N/A).
No available data on Women at Kettler (N/A).

Articles

KETTLER Living Careers

KETTLER