Automatic Door Service Technician

Description

• Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions.
• Ensure that all installed doors meet safety and building code regulations and standards.
• Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components. If you have a desire to learn welding we can train!
• Install and configure door hardware, such as locks, handles, closers, low-voltage, and access control systems.
• Perform quality checks on installations and repairs to ensure they meet the company’s unsurpassed quality standards.
• Install, troubleshoot, and repair a variety of commercial doors, docks, and related hardware using appropriate tools and equipment.
• Maintain accurate records of service visits, repairs, and installations, and provide reports as required.
• Provide excellent customer service by addressing customer inquiries, explaining repair processes, and offering solutions to door-related problems.

Requirements

• High school diploma or equivalent.
• Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations.
• Reliable and Self Motivated
• AAADM certified a plus but not required.
• Industry-best training in our state-of-the-art training facility learning Commercial and Retail door openings, hardware, storefront glazing, and automatic doors.
• Physically able to move items weighing 50 lbs. or higher.
• Excellent mechanical and technical skills.
• Knowledge of various door types, brands, and hardware.
• Be able to drive a company vehicle and possess a valid driver license.
• Physical ability to continuously lift and bend, climb ladders up to 20’ in height, work on knees for extended periods of time and proficient operating power tools.
• Knowledge of safety regulations and adherence to safety protocols.
• Ability to use hand and power tools effectively.
• Knowledge of computers.
• Possess interpersonal skills to relate to customers and solve issues.
• Ability to relay information in a fast-paced environment.
• Training on Hollow metal door, frame, and hardware.
• Excellent communication skills to collaborate with others under any type of condition.
• Access Control skills a plus.
• Excellent problem-solving and troubleshooting skills.
• Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday and must be able to work some overtime and on-call hours.
• Must pass Drug test, Background check and Motor Vehicle check
• 4-5+ years’ experience in the commercial door service industry.

Benefits

• Strong Safety Culture.
• Continuous on-going training provided as you continue to grow with Vortex.
• Use of Company provided vehicle to conduct customer service visits.
• Positive Work Environment.
• Company provided uniform, tools, and an annual boot allowance.
• Continued learning classes on Manual operated doors and dock equipment training for Industrial openings and options for industry certifications.
• Comprehensive Pay, health benefits, 401K match, 8 company paid holidays, and Vacation/Sick program.
• Room for growth and opportunity with multiple levels of career advancement to excel and grow in your career.

Training + Development

Interview process

Visa Sponsorship

Security clearance