Provides specialized engineering solutions & IT project management for Fortune 500 life science and tech firms.
Handling of ticketing systems (ServiceNow, Jira, or similar).
Computer hardware, thermal printers, and industrial label printers. • Handling of ticketing systems (ServiceNow, Jira, or similar).
Education: Degree in Systems Engineering, Information Technology, Computer Science, or related field.
Computer hardware, thermal printers, and industrial label printers.
Basic knowledge of servers and virtualization (desirable).
Basic cybersecurity knowledge.
Support for Windows 10/11, Office 365, Active Directory.
Experience in a manufacturing or industrial environment.
Attention to detail and problem-solving focus.
We are seeking a dedicated Systems Support Engineer to join our team. The successful candidate will provide technical support within a manufacturing or industrial environment, ensuring the proper functioning of computer hardware, software, networks, and user systems. The role includes troubleshooting, managing ticketing requests, supporting Windows and Office 365 environments, and maintaining reliable IT operations to meet production needs. The position requires strong problem-solving skills, customer service orientation, and the ability to work under pressure in fast-paced production settings.
Advanced English.
Effective communication and user interaction.
Experience with manufacturing systems (MES/ERP).
Ability to work under pressure and in production environments.
Basic knowledge of servers and virtualization.
1–3 years in technical support or IT analyst positions.
Networks: LAN/WAN concepts, VPN, IP, DHCP, DNS.