Filed Service Engineer - Ahmedabad

Description

• Main function is to control, manage and grow total company after sales business. Tasked to increase Parts, Lubes and Service business, increase customer service levels, ensure compliance.
• Escalating the Technical Concerns to HO with analysis Reports.
• Increase the Tractor Reporting at the dealerships thru network & Service activities.
• Helping dealers to diagnose the technical concerns reported at the dealership.
• Manage Dealer Service and Asist them on product concerns and parts problems, ranging from availability, identifying to quality customer queries, customer service and develop action plans to eliminate issues recurring.
• Increase the Job cards and quality of Job cards at the dealerships.
• Ensure to improve the PDIs & Installations at the dealerships.
• Organizes work by reviewing daily requirements, checking, and gathering supplies. Completes vehicle service requirements Observing and reporting requirements to Dealer person on parts requirements/warranty issues/ replacement by original parts.
• Ensure the quality Service at the dealership to adopt the CNH Process.
• Develop the Dealers manpower and trained them time to time based on products.
• Check Tractors for any concerns/suggestions, road test, and components using testing devices to diagnose the problem in the vehicle.

Requirements

Benefits

• Adoption assistance
• Charitable contribution matching and Volunteer Time Off
• Parental leave
• Employee Assistance Programs
• Fertility & Family building support
• Flexible work arrangements
• Savings & Retirement benefits
• Tuition reimbursement

Training + Development

Interview process

Visa Sponsorship

Security clearance