Designs, manufactures and sells agricultural and construction machinery worldwide.
Oversee after‑sales service, parts, and dealer training for CNH tractors in Ahmedabad.
21 days ago
Junior (1-3 years)
Full Time
Ahmedabad, Gujarat, India
Onsite
Company Size
35,850 Employees
Service Specialisms
Agricultural machinery manufacturing
Construction equipment manufacturing
Parts & service
Financing
Leasing
Insurance
Digital technologies
Precision technology
Sector Specialisms
Agriculture
Construction
Hay and Forage
Livestock
Vineyards and Orchards
Methane Power Solutions
Small Grains
Municipal
Role
Description
Main function is to control, manage and grow total company after sales business. Tasked to increase Parts, Lubes and Service business, increase customer service levels, ensure compliance.
Escalating the Technical Concerns to HO with analysis Reports.
Increase the Tractor Reporting at the dealerships thru network & Service activities.
Helping dealers to diagnose the technical concerns reported at the dealership.
Manage Dealer Service and Asist them on product concerns and parts problems, ranging from availability, identifying to quality customer queries, customer service and develop action plans to eliminate issues recurring.
Increase the Job cards and quality of Job cards at the dealerships.
Ensure to improve the PDIs & Installations at the dealerships.
Organizes work by reviewing daily requirements, checking, and gathering supplies. Completes vehicle service requirements Observing and reporting requirements to Dealer person on parts requirements/warranty issues/ replacement by original parts.
Ensure the quality Service at the dealership to adopt the CNH Process.
Develop the Dealers manpower and trained them time to time based on products.
Check Tractors for any concerns/suggestions, road test, and components using testing devices to diagnose the problem in the vehicle.
Requirements
Benefits
Adoption assistance
Charitable contribution matching and Volunteer Time Off
Parental leave
Employee Assistance Programs
Fertility & Family building support
Flexible work arrangements
Savings & Retirement benefits
Tuition reimbursement
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1999 Merger
Founding Through Merger
Originated from the merger of Case and New Holland, establishing a strong foundation in agricultural and construction machinery.
2013 Restructuring
Corporate Restructuring
Reorganized under Fiat Industrial and became publicly traded as CNH Industrial on the Amsterdam stock exchange.
170+ Countries
Worldwide Operations
Operates manufacturing and R&D facilities in over 170 countries, showcasing global reach and influence.