HVAC Commercial Service Tech - Phoenix

Description

• Searches out and reads applicable manuals
• Keeps technical knowledge current regarding equipment and concepts
• Completes service reports daily: obtains customer signature on all service reports
• Ensures customers’ questions/concerns have been addressed before leaving the work site
• Communicates effectively with customers, regardless of their level of technical knowledge: can explain to customer the cause of their problem and the remedy; if problem has not been repaired, offers explanation of situation and recommended next steps.
• Promptly and accurately completes all required paperwork
• Uses proper tools and instruments while troubleshooting
• Communicates tactfully to offer suggestions if system problems are caused by the customer
• Keeps supervisor and manager informed of new developments, changes, or customer complaints
• Consistently checks system operations and safety and limit controls before leaving job locations
• Schedules arrival and departure with customers
• Incorporates solution techniques to assist other service representatives and helps resolve issues and customer problems
• Signs up for memberships and technical organizations to improve knowledge and skills

Requirements

• Able to stoop, squat, or kneel for up to 10 minutes at a time
• Universally EPA Certified
• Ability to troubleshoot HVAC components with built-up systems and package units, which may include chiller air handler pump towers, cooling towers, controls systems, boilers, air handling systems, refrigeration, and controls.
• Able to respond to heavy workload of service calls in a professional manner.
• Able to perform work while in varying physical positions, such as lying on side, in a kneeling position, while standing on a ladder
• Able to work with both arms above head for minimum of 5 minutes
• Able to carry 50 lbs for a distance of 25 feet
• Correctable to 20/20 with no color blindness
• Correctable to normal range
• Demonstrates ability to determine priorities based on a call schedule, responding to inadvertent interruptions, carrying proper tools and materials, and scheduling vehicle maintenance
• Able to push or pull 125 for a distance of 150 feet
• Able to climb stairs and ladders
• Able to follow and utilize troubleshooting guides to identify problems in a short period of time
• Must possess a valid driver’s license and satisfactory driving record as required by the company’s insurance provider.
• Able to wear a respirator if conditions require; may have exposure to potentially harmful chemicals or materials
• Minimum of 5 years experience with service and maintenance of heavy commercial HVAC systems
• Able to crawl for a distance of 25 feet
• Able to lift 50 lbs from shoulder to overhead
• Able to carry 30 lbs while climbing stairs or a ladder
• Able to lift legs and step over obstacles up to 19 inches above the ground
• Able to access rooftop units and work at heights and in some cases tight or enclosed spaces
• Able to lift 75 lbs from floor to waist with possible repetition
• Able to grip and operate hand tools, power tools, and safety equipment, such as chain falls

Benefits

• Gym and Fitness Reimbursement
• Employee Assistance Program
• Rideshare and Taxi Benefits
• Paid Time Off
• Tuition Reimbursement
• Relocation Assista nce
• Company Events and Awards
• Company-Provided Vehicle
• 401K - Matched
• Paid Holidays
• Comprehensive Medical, Dental, Vision plus employer contributions

Training + Development

Interview process

Visa Sponsorship

Security clearance