Arabic Speaking Customer Service Representative at Driven Properties in Dubai, Dubai, United Arab Emirates | Kablio
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Arabic Speaking Customer Service Representative
Driven Properties
Luxury real estate brokerage in Dubai offering sales, leasing, property management & consultancy.
Outbound sales rep making cold calls to generate qualified leads for GovConnect.
9 days ago ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Dubai, Dubai, United Arab Emirates
Office Full-Time
Company Size
750 Employees
Service Specialisms
Property Management
Mortgage Advisory
Property Investment
Property Valuation
Property Brokerage
Commercial Real Estate
Real Estate Development and Advisory
Industrial Services
+2 more
Sector Specialisms
Residential
Commercial
Industrial
Property Management
Real Estate Development Management
Marketing and Web Development
Sales Management and CRM
After Sales Administration
+5 more
Role
Description
lead qualification
cold calling
crm management
social media
appointment scheduling
customer service
Schedule appointments and forward warm leads to the Manager for deal closure
Support the team with occasional follow-ups on client documentation or inquiries
Qualify leads by understanding client needs, business stage, and requirements
Participate in social media videos and campaigns to generate leads and build brand awareness
Provide excellent customer service, ensuring every prospect has a professional first impression of GovConnect
Make outbound cold calls to potential clients (entrepreneurs, SMEs, corporates)
Introduce GovConnect's services and explain the value we bring
Maintain accurate records of leads, calls, and conversations in the CRM system
Requirements
communication
cold calling
organized
bilingual
telesales
real estate
Strong communication and persuasion skills; confident in cold calling
Well-organized, proactive, and able to manage multiple leads simultaneously
Fluent in English and Arabic (both written and spoken)
Previous experience in telesales, customer service, or lead generation (preferably in business setup, real estate, or related industries in the UAE)
Benefits
Competitive salary + performance incentives
Career growth opportunities within GovConnect and the wider Driven Group
Training and development on UAE business setup and government services
A dynamic and supportive work environment
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
2012 Founded
Year Established
The company was established in 2012.
AED 282M
Recent Sales Record
Recent luxury penthouse sales at Bulgari Lighthouse totaled AED 282 million.
Backed by membership in the exclusive Forbes Global Properties network, it showcases ultra‑luxury listings.
Handles high‑value deals like multi‑million dollar villas and penthouses across Palm Jumeirah, Downtown and Jumeirah Bay.
Offers a full spectrum of services: brokerage, leasing, property management, holiday‑home rentals and interior design.
Advises on global projects—from Riyadh landmark buildings to refurbishing the Ritz‑Carlton in Montreal.
Known for data‑driven market insights, such as its proprietary Tier‑1 City Index comparing Dubai to New York and London.
Led by experienced partners and a team of specialist directors across sales, industrial, operations, and design.
Culture + Values
The company's culture emphasizes the importance of employees embodying its values in daily activities.
Values are integrated into material practices, promotional policies, and daily operations.
A focus on employee progress through monthly and quarterly awards and team outings.
Efforts to enhance feedback and transparency include informational meetings, workshops, and 360-degree reviews.
Flexible working hours and attractive vacation options are provided, particularly for parents.
Culture is leveraged as a tool to attract candidates who align with the company environment.
Happy employees are believed to be more engaged, creative, motivated, energetic, resilient, and productive.
Employees often represent the brand beyond their work responsibilities, acting as unofficial ambassadors.
Environment + Sustainability
Commitment to pioneering innovative building practices and sustainable design principles that reduce carbon footprint.
Focused on infill developments and full subdivision developments to maximize urban spaces and create new neighborhoods sustainably.
Prioritize sustainable design and materials as part of community-centric development.
No explicit net zero target or timeline disclosed on website or LinkedIn.
Inclusion & Diversity
Office teams are culturally diverse across nationalities, professional and educational backgrounds.
Recruitment is based on varied knowledge, background, and personality rather than exact match.
Value the flow of innovation and improvement through diverse skill sets.
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