Engineer, RMDC
Fluence
Remote monitoring, diagnostics & support for global battery storage systems 24/7.
9 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Bengaluru, Karnataka, India
Remote
Company Size
1,595 Employees
Service Specialisms
Engineering
Delivery
Installation
Commissioning
Remote Monitoring & Diagnostic Services
Sector Specialisms
Energy Storage
Renewables
Grid Balancing
Frequency Regulation
Energy Shifting
Energy Storage Products
Energy Storage Services
Optimization Software for Renewables and Storage
Role
What you would be doing
network management
remote troubleshooting
log management
process improvement
preventive maintenance
issue escalation
- Networking Devices: Cisco Routers, Switches, and Firewalls - Coordinate with Field Service Engineers (FSEs), regional operations teams, and technical specialists to resolve incidents within SLA timelines - Ensure safety-first practices during all remote maintenance or guidance provided - Maintain accurate and complete logs, site tickets, and professional service reports within Fluence's service management platform - Proactively identify and implement process improvements to increase uptime, response time, and cost-efficiency - Escalate persistent issues and provide detailed feedback to Engineering, Product, and Installation teams for design and system enhancements - Support planned preventive maintenance (PPM) activities remotely and ensure minimal site disruptions - Participate in continuous knowledge sharing and training to maintain system-wide familiarity across all deployed configurations SHIFT & TEAM STRUCTURE: - Based in Bangalore, working in a 24/7 rotational shift model including weekends and holidays - Part of a global critical response team responsible for uninterrupted remote site management year-round - Support is provided to all Fluence assets across Americas, EMEA, and APAC regions IDEAL CANDIDATE QUALIFICATIONS: - Bachelor’s degree in Electrical, Mechanical, Electronics, or Computer Engineering (BSEE, BSME, BSCE), or Licensed Electrician - Minimum 2-3 years of experience in remote O&M or technical support roles in Energy Storage, Power Generation, or Industrial Automation - Proven hands-on experience in monitoring and remote troubleshooting of:
What you bring
ccna
hvac
pcs
scada
rhcsa
customer‑first
- Cisco networking devices (CCNA certification preferred)
- HVAC & Chillers
- Advanced Power Conversion Systems (PCS) / Inverters
- SCADA and industrial communication protocols (MODBUS, OPC, BACnet, etc.) - Comfortable in high-pressure environments with a focus on uptime, service quality, and customer satisfaction - Excellent verbal and written communication skills with a strong customer-first approach - Experience working with incident management and ticketing systems - Strong documentation, reporting, and analytical skills using Microsoft Office and service platforms - Physically capable to support field teams if needed (lifting up to 40lbs, climbing ladders/steps, etc.) - Willingness to work rotational night shifts, holidays, and support weekends as part of a 365-day operational team WHY JOIN FLUENCE RMDC? - Be a part of the core global operations team that supports the clean energy transition - Work on cutting-edge energy storage technologies - Grow your career in a high-impact, technical role with opportunities to cross-train and collaborate globally - Contribute to improving energy grid stability, sustainability, and resilience worldwide
- Ubuntu/Linux OS Servers (RHCSA certification preferred)
- Power Conversion Systems / Inverters (PCS)
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded in 2018
Year of Establishment
Originating from a joint venture between Siemens and AES, the company emerged as a leader in energy storage technology.
$2.7B in 2023
Annual Revenue
The company achieved significant financial growth, driven by high demand across global markets.
50 Countries
Global Presence
The company has a widespread reach, deploying projects in numerous regions around the world.
~30% More Energy
Energy Efficiency
A standout product offers significant improvements in energy density with its innovative design.
- Fluence deploys, contracts or manages projects spanning gigawatt‑hours of storage in nearly 50 countries.
- Utilizing a high-density AC modular design, delivers ~30% more energy density through Smartstack™ product.
- Expected revenue growth from ~$680 M in 2021 towards a projected $3.6–4.4 B in 2025.
- We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.
- We are Leading
- We are Responsible
- We are Agile
- We are Fun
- We believe every voice matters.
- Customer Fluent
- Infinite Impact
- All In
844 Suppliers
Supplier Framework
Implements a responsible sourcing framework covering over 800 suppliers to promote fair labor practices and prevent conflict minerals.
60% Mitigated
Emission Reduction
Reduced 60% of GHG emissions associated with employee business air travel.
ISO 45001
Global Safety Certification
Achieved ISO 45001认证 globally to ensure workplace safety standards and practices.
ISO 14001
Environmental Management
Certified ISO 14001 at the Erlangen facility, with plans to expand to all relevant locations.
- Published first TCFD report in 2023.
- Mitigated 60% of GHG emissions from employee business air travel (FY2023).
- Aligned sustainability strategy with UN Global Compact principles and UN SDGs; became official UN Global Compact signatory in November 2023.
- Multi‑year roadmap includes reducing embodied carbon in products, circular‑economy principles, and community engagement (FY2024).
29% Female Workforce
As of September 2024
Company-wide workforce composition reflects strong representation of women in the organization.
33% Female Target
Set in 2021
Company aims to achieve 33% female workforce representation by 2023.
5 Female Directors
Out of 12
Board composition demonstrates leadership diversity and gender representation at the executive level.
38 Countries
Global Workforce
Employee base spans across 38 countries, reflecting a diverse and inclusive work environment.
- Adopted holistic Culture, Equity & Inclusion (CEI) approach with global perspective (FY2024).
- Conducted bias-avoidance training for hiring managers in 2023 and formed a diversity & inclusion working group.
- Certified ISO 9001 (quality management, equitable involvement) and ISO 45001; HQ certified to SA8000 (ethical labor practices).
- Regular employee surveys and CEI communications including all-hands, Q&A sessions, ERGs with executive sponsors.
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