National Operations Specialist at Article Student Living in Pittsburgh, PA | Kablio

Role

Description

team leadership

staff training

resident mediation

leasing analytics

financial reporting

move coordination

Provide on-site leadership and strategic direction in the event of staff vacancies, together with the Regional Manager
Train and manage the site staff, including the Property Manager, Assistant Property Manager, Leasing & Marketing Manager, Maintenance Staff, and Community Assistants
Conduct resident mediation and conflict resolution to provide a harmonious community
Monitor and advise on rate and leasing specials based on tour velocity and conversion
Monitor and regulate Accounts Payables, Accounts Receivable, Leasing, and Marketing efforts, and overall property operation
Organize and accomplish successful resident move-out, property turn, and resident move-in in the event of a Property Manager vacancy while on-site
Communication with residents, team members, and senior management
Evaluate the financial budget and remain within the allotted budget
Evaluate monthly income statements to determine accruals and reclasses

Requirements

customer service

project management

bachelor’s degree

4+ years

travel

market knowledge

Exceptional customer service and resident relations
Excellent planning to manage a team
Live within 1 hour of a major airport
Desire to travel up to 75%
Knowledge of the market competition, local businesses, and the university
Bachelor’s degree preferred or comparable experience in the student housing space
Excellent project management
4+ years’ experience as a Property Manager or equivalent role

Benefits

13 paid holidays
Paid parental leave
Annual review and bonus program
Health (PPO or HSA), dental, and vision
401K – 100% match up to 5%
Flexible PTO

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a mission to revolutionize student living in the UK.
Focuses on offering modern, well-located, and secure student accommodation.
Develops properties that blend comfort, convenience, and affordability.
Offers a range of student housing options including en-suite rooms, studios, and shared flats.
Works in prime university cities, with properties in both major cities and smaller towns.
Partnered with universities and higher education institutions to cater to student needs.
Stands out for its attention to detail in property design and customer service.
Typical projects include both new builds and refurbishments of existing properties.
Specializes in managing properties from initial design to long-term student living solutions.

Culture + Values

We put people first, with a focus on creating an environment where students thrive.
We are committed to delivering exceptional customer service, ensuring a positive experience for students and our partners.
We operate with integrity, ensuring transparency and trust in all of our dealings.
We embrace innovation, continually improving to provide the best possible living experience.
We foster a culture of teamwork, collaboration, and shared success.
We prioritize sustainability, ensuring our developments contribute positively to the environment.

Environment + Sustainability

2050

Net Zero Commitment

Committed to achieving net zero carbon emissions by integrating sustainable design and renewable energy sources.

All new developments are designed with sustainability in mind, incorporating energy-efficient technologies and eco-friendly building materials.
Continually assess and improve environmental impact through energy usage, waste management, and water conservation strategies.
Prioritizes renewable energy sources in its developments, with a significant portion of energy consumption coming from green power.
Operational buildings are regularly monitored for energy efficiency, with initiatives to reduce carbon footprint and improve sustainability.

Inclusion & Diversity

A organization is dedicated to building a diverse and inclusive workforce.
Gender parity is a key focus, with ongoing efforts to improve representation in leadership roles.
The company fosters an inclusive culture where employees from diverse backgrounds feel valued and supported.

Articles

Our Approach

Company

Overview

Founded with a mission to revolutionize student living in the UK.
Focuses on offering modern, well-located, and secure student accommodation.
Develops properties that blend comfort, convenience, and affordability.
Offers a range of student housing options including en-suite rooms, studios, and shared flats.
Works in prime university cities, with properties in both major cities and smaller towns.
Partnered with universities and higher education institutions to cater to student needs.
Stands out for its attention to detail in property design and customer service.
Typical projects include both new builds and refurbishments of existing properties.
Specializes in managing properties from initial design to long-term student living solutions.

Culture + Values

We put people first, with a focus on creating an environment where students thrive.
We are committed to delivering exceptional customer service, ensuring a positive experience for students and our partners.
We operate with integrity, ensuring transparency and trust in all of our dealings.
We embrace innovation, continually improving to provide the best possible living experience.
We foster a culture of teamwork, collaboration, and shared success.
We prioritize sustainability, ensuring our developments contribute positively to the environment.

Environment + Sustainability

2050

Net Zero Commitment

Committed to achieving net zero carbon emissions by integrating sustainable design and renewable energy sources.

All new developments are designed with sustainability in mind, incorporating energy-efficient technologies and eco-friendly building materials.
Continually assess and improve environmental impact through energy usage, waste management, and water conservation strategies.
Prioritizes renewable energy sources in its developments, with a significant portion of energy consumption coming from green power.
Operational buildings are regularly monitored for energy efficiency, with initiatives to reduce carbon footprint and improve sustainability.

Inclusion & Diversity

A organization is dedicated to building a diverse and inclusive workforce.
Gender parity is a key focus, with ongoing efforts to improve representation in leadership roles.
The company fosters an inclusive culture where employees from diverse backgrounds feel valued and supported.

Articles

Our Approach