Description

In this role you will prioritize the facilities’ needs, working with the facilities manager and assistant facilities manager to oversee day‑to‑day property operations, administrative functions, security issues, and facility services. You will drive continuous improvement, maintain adequate supplies and material stocks, and manage supply and service contracts approved by clients. You will also help mitigate risks by participating in emergency evacuation procedures, crisis management, and business continuity plans, while staying on top of health and safety concerns and reviewing them as needed.

Client satisfaction is second nature to the person in charge. You will take on difficult issues, seek opportunities to improve operations, and stay attuned to the team to achieve key performance metrics and meet service level agreements. Routine service audits will ensure overall team performance, and you will be responsible for creating stock reports, meeting minutes, and monthly management reports for clients.

• Oversee day‑to‑day property operations, administrative, security, and facility services.
• Maintain continuous process improvement and ensure adequate supplies and material stocks.
• Manage supply and service contracts approved by clients.
• Participate in emergency evacuation, crisis management, and business continuity planning.
• Monitor health and safety issues and contribute to their review.
• Track property budget, manage petty cash, and ensure vendor invoice compliance.
• Address difficult issues, seek operational improvements, and achieve performance metrics and SLAs.
• Conduct routine service audits and prepare stock, meeting, and monthly management reports.

Requirements

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world‑class services, advisory, and technology for our clients. We are committed to hiring the best talent and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades, technology, or are looking to apply your experience to a new industry, join our team as we help shape a brighter way forward.

The ideal candidate holds a degree in business or hotel and building management and has three to five years of facilities management experience. Strong knowledge of property operations, occupational safety, and client‑centric operations is required. A solid background in team leadership, the ability to roll out improvement plans, and superior communication and reporting skills are essential.

• Hold a degree in business, hotel, or building management with 3–5 years of facilities management experience.
• Demonstrate strong knowledge of property operations and occupational safety.
• Proven team‑leadership ability and experience implementing improvement plans.
• Excellent communication and reporting skills with a client‑centric mindset.

Benefits

• On‑site location in Gurugram, HR; 40‑hour work week.
• AI‑enhanced recruitment process for skill and experience matching.

Training + Development

Interview process

Visa Sponsorship

Security clearance