HVAC Branch Representative at Master in Edmonton, Alberta, Canada | CAD50,000-65,000 | Kablio

Role

Description

order processing

quotation management

inventory control

parts sourcing

customer service

relationship management

Process orders and quotations using different methods and support inside and outside sales team with quotation requests;
Conduct physical inventory and maintain inventory accuracy and cleanliness;
Provide an outstanding customer service in a wholesale distribution environment;
Build sustainable customer relationships and trust with customers account through open communication;
Address customer's concerns and offer the best solution to solve the problem in a timely manner;
Source parts and/or equipment in collaboration with buying groups and suppliers;
Manage all incoming phone calls and text messages in a professional manner;
Understand clients’ needs and suggest appropriate products or services to achieve satisfaction;
Follow company guidelines, policies and procedures;

Requirements

hvac-r

microsoft office

degree

sales

problem solving

forklift

Previous experience in HVAC-R industry, retail sales or technical related field (an asset);
Excellent verbal and written communication skills;
Ability to multitask, prioritize, and manage time effectively;
Completion of professional degree in refrigeration, heating, ventilation (an asset);
Ability to work under pressure unsupervised;
Good sales abilities and persuasiveness;
Ability to operate a forklift, training will be provided as needed;
Problem solving abilities;
Strong work ethic and positive team attitude;
Post-secondary education (an asset);
Professional phone manner and customer service skills;
Ability to respond to emergency after hours call in an on-call rotation;
Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);

Benefits

Contribution to a collective registered retirement savings plan upon starting your role.
Medical and dental coverage from day one, along with short and long-term disability protection
Reimbursement of professional association membership fees.
Wellness spending account
Early vacation program.
An employee assistance program including psychological, financial, and legal support.
Access to telemedicine from the beginning of your employment.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a vision to drive innovation in construction and infrastructure.
Master has built a strong reputation in delivering high-quality and complex projects.
With decades of experience, the company specializes in both public and private sector projects.
Key sectors include industrial, commercial, residential, and infrastructure developments.
The company’s portfolio includes iconic buildings, transportation networks, and large-scale industrial facilities.
Master’s approach blends engineering expertise, technology, and a collaborative project delivery model.
Their adaptability and commitment to excellence allow them to handle projects of varying scale and complexity.
The company’s expertise extends to both urban and rural projects, with a strong presence in major Canadian cities.
Master continues to expand its capabilities, working on sustainable solutions for future infrastructure.

Culture + Values

Safety is the top priority in every action.
Results are achieved by focusing on what truly matters.
Strong relationships are built on trust, respect, and integrity.
Innovation is embraced to surpass client expectations.
Collaboration and teamwork are at the heart of success.
Ownership and accountability are demonstrated consistently.

Environment + Sustainability

Net Zero 2050

Carbon Emission Goal

Aims to achieve net zero carbon emissions by the year 2050.

Committed to sustainability by integrating environmentally responsible practices into all operations.
Works to reduce energy consumption and improve energy efficiency in all facilities.
Prioritizes sustainable sourcing and environmentally friendly products.
Strategies include reducing waste, improving resource efficiency, and minimizing environmental impact across the supply chain.

Inclusion & Diversity

Master promotes an inclusive culture where all employees feel respected and valued.
The company actively works towards improving gender balance in its workforce.
Gender-related statistics are not publicly available at this time.

Articles

Careers

Projects

About Us

Role

Description

order processing

quotation management

inventory control

parts sourcing

customer service

relationship management

Process orders and quotations using different methods and support inside and outside sales team with quotation requests;
Conduct physical inventory and maintain inventory accuracy and cleanliness;
Provide an outstanding customer service in a wholesale distribution environment;
Build sustainable customer relationships and trust with customers account through open communication;
Address customer's concerns and offer the best solution to solve the problem in a timely manner;
Source parts and/or equipment in collaboration with buying groups and suppliers;
Manage all incoming phone calls and text messages in a professional manner;
Understand clients’ needs and suggest appropriate products or services to achieve satisfaction;
Follow company guidelines, policies and procedures;

Requirements

hvac-r

microsoft office

degree

sales

problem solving

forklift

Previous experience in HVAC-R industry, retail sales or technical related field (an asset);
Excellent verbal and written communication skills;
Ability to multitask, prioritize, and manage time effectively;
Completion of professional degree in refrigeration, heating, ventilation (an asset);
Ability to work under pressure unsupervised;
Good sales abilities and persuasiveness;
Ability to operate a forklift, training will be provided as needed;
Problem solving abilities;
Strong work ethic and positive team attitude;
Post-secondary education (an asset);
Professional phone manner and customer service skills;
Ability to respond to emergency after hours call in an on-call rotation;
Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook);

Benefits

Contribution to a collective registered retirement savings plan upon starting your role.
Medical and dental coverage from day one, along with short and long-term disability protection
Reimbursement of professional association membership fees.
Wellness spending account
Early vacation program.
An employee assistance program including psychological, financial, and legal support.
Access to telemedicine from the beginning of your employment.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a vision to drive innovation in construction and infrastructure.
Master has built a strong reputation in delivering high-quality and complex projects.
With decades of experience, the company specializes in both public and private sector projects.
Key sectors include industrial, commercial, residential, and infrastructure developments.
The company’s portfolio includes iconic buildings, transportation networks, and large-scale industrial facilities.
Master’s approach blends engineering expertise, technology, and a collaborative project delivery model.
Their adaptability and commitment to excellence allow them to handle projects of varying scale and complexity.
The company’s expertise extends to both urban and rural projects, with a strong presence in major Canadian cities.
Master continues to expand its capabilities, working on sustainable solutions for future infrastructure.

Culture + Values

Safety is the top priority in every action.
Results are achieved by focusing on what truly matters.
Strong relationships are built on trust, respect, and integrity.
Innovation is embraced to surpass client expectations.
Collaboration and teamwork are at the heart of success.
Ownership and accountability are demonstrated consistently.

Environment + Sustainability

Net Zero 2050

Carbon Emission Goal

Aims to achieve net zero carbon emissions by the year 2050.

Committed to sustainability by integrating environmentally responsible practices into all operations.
Works to reduce energy consumption and improve energy efficiency in all facilities.
Prioritizes sustainable sourcing and environmentally friendly products.
Strategies include reducing waste, improving resource efficiency, and minimizing environmental impact across the supply chain.

Inclusion & Diversity

Master promotes an inclusive culture where all employees feel respected and valued.
The company actively works towards improving gender balance in its workforce.
Gender-related statistics are not publicly available at this time.

Articles

Careers

Projects

About Us