PSSR - Sydney at Westrac Cat in Sydney, New South Wales, Australia | Kablio
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PSSR - Sydney
Westrac Cat
Authorised Cat dealer offering heavy mining & construction equipment plus full life‑cycle support.
Drive aftermarket parts/service sales for CAT equipment across Sydney.
2 days ago ago
Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Sydney, New South Wales, Australia
Field
Company Size
4,500 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Technical Services
Turnkey
Design
Sector Specialisms
Construction
Mining
Agriculture
Role
Description
cva delivery
quotation prep
customer engagement
equipment optimisation
solution delivery
data maintenance
Drive customer retention by delivering tailored Customer Value Agreements (CVAs)
Prepare accurate and timely quotations using Part & Service Quoter (PSQ)
Proactively engage with assigned customers to uncover aftermarket parts and service opportunities
Act as a trusted adviser, helping customers optimise the performance, reliability and lifecycle of their CAT equipment
Promote and deliver WesTrac’s full range of product support solutions to achieve revenue, gross profit, and growth targets
Collaborate with internal stakeholders including Operations, Finance, Credit and Contracts to ensure exceptional service delivery
Maintain accurate customer and opportunity data within IDS/CRM and other systems
Requirements
communication
ms office
driver's licence
problem solving
customer service
caterpillar
Excellent written and verbal communication skills
Computer literacy skills – MS Office and Sales
Current driver's licence and the ability and willingness to travel
Well-developed analytical, problem solving and decision-making abilities
Excellent customer service skills with the ability to develop strong relationships
Ability to work well autonomously and within a team
Caterpillar product knowledge and experience highly regarded
Demonstrated ability to drive sales growth and/or previous experience with account management
Benefits
Annual Remuneration and performance review
Novated leasing options
Discounted CAT Hand Tools
Discounted private health insurance
Refer a friend program - work alongside your mates and receive up to $3000!
12 weeks paid parental leave (primary carer)
Purchased Leave program
Employee Wellness Program
Opportunities for growth and development
Fully maintained vehicle
Generous relocation assistance for eligible candidates
On-boarding and welcome day at our head office in Newcastle
Job security and serious potential for career advancement
Income protection with 24/7 coverage
Competitive remuneration
Fitness Passport for the whole family
Online Learning Library to support your continued development
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
national criminal history check required
medical examination required
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Company
Overview
$2.45B Revenue
FY2018 Financial Performance
Generated over A$2.45 billion in revenue across operations spanning WA, NSW, and ACT.
100th Wheel Loader
Delivered in Sept 2023
Achieved the milestone of delivering the 100th Cat Next‑Gen medium wheel loader, demonstrating significant productivity improvements for clients.
20% Productivity
Gain for Clients
Cat Next‑Gen medium wheel loaders provide clients with productivity gains exceeding 20%, supported by advanced technology solutions.
46,000 Hours
Logged on Cat Machines
Some Cat machines in WA have logged 46,000 hours, showcasing WesTrac's commitment to durability and long‑haul support.
Grew from a single WA dealership into a multi‑state Cat heavy equipment powerhouse.
Operates 31 branches across WA, NSW, and ACT as a flagship of Seven Group Holdings.
Serves major mining clients like BHP and Rio Tinto, supplying and maintaining heavy equipment.
Launched a Technology Experience Centre in NSW featuring remote‑operator stations and Cat’s MineStar systems.
Provides whole‑of‑life support including parts, servicing, operator training, and FitFleet monitoring.
Engages in projects ranging from mine sites to infrastructure development, leveraging expertise in heavy‑haul and fleet solutions.
Culture + Values
Safety First: Ensuring the safety and wellbeing of our people is our highest priority.
Customer Commitment: We work in partnership with our customers, understanding their needs and delivering innovative solutions.
Integrity: We do what we say we will do, delivering on our promises with the highest standards of professionalism.
Excellence: We strive for excellence in everything we do, continuously improving and striving for better outcomes.
Collaboration: We value teamwork and encourage open, transparent communication across all levels of the business.
Accountability: We take responsibility for our actions, holding ourselves accountable for the results we achieve.
Environment + Sustainability
2050 Target
Net Zero Emissions
Aims to achieve zero greenhouse gas emissions by 2050.
Focuses on energy efficiency, waste reduction, and use of renewable resources.
Implements programs to reduce fuel consumption and increase sustainable products/technologies.
Supports customers with latest environmentally friendly technologies and solutions, such as electric and hybrid machinery.
Inclusion & Diversity
Focused on creating an inclusive and diverse workforce where everyone has an opportunity to succeed.
Has set clear targets to increase the representation of women in leadership roles.
Promotes a culture of respect, aiming to provide equal opportunities for all employees regardless of background.
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Careers at WesTrac
About Us
WesTrac Services