As a Facility Solutions Managers (FSM) you will be responsible for ensuring client satisfaction within your territory / account assignment through making regular visits to meet with your clients (Weekly, Bi-weekly, or Monthly) and inspecting the quality of work performed
The administrative tasks you will be responsible for include submitting daily inspections of your accounts on the company software, sending clients written proposals, submitting orders for work and supplies you sell to your clients, keeping company records for your accounts, including crew assignments, sending contract exhibits to crews with accurate pay and fee information, maintaining tracking documents of crew assignment changes & billing/pay changes for your accounts, a pipeline of your proposed sales, and a monthly score card that tracks your progress toward the metrics performance is measured by
You will make decisions about hiring and firing crews to perform work for your clients after vetting them
Through regular visits with clients, you will develop strong relationships that ensure monthly retention meets or exceeds company targets and through suggestive selling, you will meet your monthly sales targets
You will be responsible for managing your assistant manager (Night Manager) to ensure problems are addressed, nighttime projects are completed, and scopes of work are followed in all accounts
Start 2 New Crews per month
Sell 40%-75% of contract dollars managed each month ($100 in contracts = $40-$75 in extra sales)
Visit clients 1-4 times per month
Maintain 8-10 (out of 10) Client Rating
You will manage between 50-60 accounts or $120k-$150k in contract revenue, based upon the size of the accounts you are assigned to, visiting between 6-8 accounts a day
Requirements
microsoft office
crm
bachelor's
sales experience
facility management
communication
Facility Solutions Managers (FSMs) are account managers, outside sales representatives, and project managers. In this role, you will earn a competitive base salary with benefits to manage your assigned accounts and be given the autonomy to grow your book of business beyond your accounts through prospecting to earn uncapped commissions. The position requires the ability to prioritize work in a fast past environment of competing tasks, possess discipline in following a schedule, employ strong communication skills (written and verbal), perform accurate administrative work, manage projects from start to finish, and exhibit the competitive nature to thrive / have fun in a sales driven culture
Excellent verbal and strong written communication skills
Highly detail oriented and excellent follow-through on commitments
Positive and out-going personality; great at building relationships
Must have reliable transportation
Proficient in Microsoft Office and knowledge of CRM database
High School diploma required, bachelor's degree highly desirable
3-5 plus year's sales and management experience in building maintenance, facility management or equivalent experience
Benefits
Revenue Retention: 90% of greater
Additional Ancillary Benefit Options
This is not an office job, as you will be visiting clients until the early afternoon every day, so if you like a changing workday that never gets boring and to be rewarded with both praise and financial incentives, keep reading!
Health Insurance
Phone Allowance
Car Allowance
Short & Long Term Disability
Paid Training
Dental & Vision options
Life Insurance
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded with a vision to revolutionize facility services, City Wide Facility Solutions has grown into a nationwide leader in facilities management.
Providing a wide array of services, the company offers tailored solutions to businesses, streamlining operations and enhancing efficiency.
The company excels in commercial and industrial sectors, handling everything from janitorial services to maintenance and specialized facility needs.
Known for its flexible service delivery, City Wide offers customizable plans that cater to unique client requirements.
Their expertise spans various industries, ensuring businesses from different sectors can rely on City Wide for seamless facilities management.
With a commitment to operational excellence, City Wide consistently meets the demands of large-scale facilities, offering a balance of quality and value.
City Wide prides itself on its ability to handle both routine and complex projects with professionalism, from simple cleaning tasks to comprehensive facility overhauls.
Culture + Values
Honesty
Integrity
Commitment to Excellence
Customer Focused
Teamwork
Respect for Others
Environment + Sustainability
Commitment to reducing environmental impact through sustainability initiatives
Encouraging energy-efficient practices and use of environmentally friendly products
Focus on waste reduction, recycling, and responsible disposal
Work to ensure sustainable operations at all locations
Active pursuit of energy conservation goals
Inclusion & Diversity
Promote a culture of inclusion by valuing diverse perspectives and backgrounds
Support equal opportunities for all employees regardless of gender, ethnicity, or background
Ensure fair and equitable compensation for all employees