Train Crew

Description

• Deliver excellent customer service in a dynamic, safety-critical environment
• Assist customers during transit with a friendly, proactive approach
• Load and unload Passenger Shuttles in line with Health & Safety procedures
• Work both on site and on board trains
• Support vehicle and passenger movements across the site

Requirements

• Original documents such as passport, driving licence, utility bill (last 3 months), HMRC letter, bank statement, payslip, or birth certificate
• Flexibility to work varied shifts
• Customer service experience within the transport or travel industry preferred but not essential
• CTC (Counter Terrorism Check) and overseas police check (if applicable)
• 5 years of checkable employment/education history
• Ability to work under pressure and as part of a team
• Strong verbal and written English skills
• Customer Service experience (min 1 year)
• Current DBS check
• Valid passport
• Own transport is required due to site location & shift times
• Proof of right to work in the UK

Benefits

• Varying schedule 24/7/365
• Company pension scheme
• Employee Assistance Programme
• Includes nights, weekends, and early starts
• Safety-critical medical
• Fizz Benefits – discounts and rewards
• Wagestream – instant access to earned wages
• Health & wellbeing plans
• Quality uniform provided
• Minimum age 18
• Full training, induction, and career development
• Competitive hourly pay (paid monthly)

Training + Development

Interview process

Visa Sponsorship

Security clearance