Leasing Agent -Hillview

Description

• Receive rent payments from residents, complete resident receipts, post rent payments to resident accounts and updates resident records.
• Participates in all mandatory training programs.
• Adheres to all company and site policies and procedures according to the employee handbook, and Eureka safety policies.
• Complete all move-in paperwork including the lease and accompanying addendum in accordance with onsite procedures.
• Assists in maintain the physical appearance of the community by picking up grounds, performing minor apartment cleaning and touch-up, and ensuring the common areas are clean and neat.
• Provides tours, performs interviews and responds to mailings and phone calls.
• Assists the community managers in maintaining occupancy levels at the affordable living community.
• Assists with incoming/outgoing calls as needed.
• Prepares move in packets.
• Reviews resident notices to vacate and advises residents of their responsibilities.
• Complies with the company policies and procedures. Promotes and ensures compliance with Fair Housing Laws and other industry-related federal, state and local laws. Maintain documentation verifying compliance.
• Assists the Community Managers with renting the apartments to meet or beat the occupancy goals. This includes, but is not limited to conducting tours, maintaining the wait list, gathering required verification, and processing new applications.
• Updates residents' records as necessary
• Obtains appropriate signatures and documentation related to the move in.
• Responsible for reporting to work on time as scheduled and complying with dress code.

Requirements

• Proficiency in customer service and sales
• Excellent interpersonal skills and the ability to interact effectively with persons of diverse social, cultural and ethnic backgrounds.
• High School diploma, GED. Or additional equivalent experience.
• Ability to communicate and maintain good relationships with office employees. Residents and site employees.
• Prior experience in customer service or sales position.
• Familiar with HUD and LIHTC regulations.
• Good verbal communication skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance