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Leasing Agent
Pennrose
Provides administrative and leasing support for assigned property, maintaining knowledge of company policies and housing laws while ensuring superlative customer service to current residents and prospective residents.
15d ago
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Savannah, GA
Onsite
Company Size
500 Employees
Service Specialisms
Real Estate Development
Residential Property Management
Multifamily Development
Mixed‑Use Development
Mixed‑Income Development
Property Management Services
Operations
Maintenance/Facilities Management
Sector Specialisms
Multifamily
Mixed-use
Mixed-income
Affordable Housing
Market Rate Housing
Supportive-rich Affordable Housing
Residential
Property Management
Role
What you would be doing
market analysis
work order tracking
deposit handling
lease applications
reference book maintenance
property inspections
- Orders office supplies and welcome gifts for new residents
- Visits comparable properties and assists Property Manager in preparing quarterly competitive market analysis
- Assists Property Manager with annual recertification of each resident
- Develops and maintains reference book detailing property's unique features, amenities, size, vacancies, rental rates, and current leasing promotions
- Completes and maintains lease files for each rental, and ensures all files contain required documentation outlined in the Resident File Setup
- Leads tours of property, showing vacant units and marketing property amenities
- Inspects apartments for move-in/out condition and turnover status
- Prepares and distributes required reports, monthly newsletters, tenant correspondence, etc.
- Prepares leasing checklist and package which includes all required forms, deposits, schedules, and information
- Maintains regular daily office hours, ensuring adequate coverage on weekends and holidays
- Collects rental deposits and rent. Delivers deposits to bank.
- Tracks and follows up with all referrals, walk-ins, and phone inquiries
- Provides first-line customer service for prospective and current residents, as well as property guests. Maintains welcoming environment in Leasing Office
- Assists with the development and implementation of resident services programming
- Processes lease applications
- Assists with developing and coordinating leasing events and resident promotional activities
- Maintains strict adherence to invoice approval policy. Position does not have authority to purchase any goods or services
- Utilizes maintenance software program to enter in and track work orders
- Remains current on and compliant with policies and laws affecting the marketing and leasing of the property, including the Company's leasing agreement, Landlord Tenant code, Fair Housing laws, and other applicable laws
- Works with management to develop and implement residential programming, including special events and ongoing instructional and recreational activities
What you bring
high school diploma
excel
hope 6
driver's license
yardi
customer service
- Ability to work at property locations within or near transitional neighborhoods
- Knowledge of HUD programs including but not limited to HOPE 6 and project-based Section 8
- High School Diploma or equivalent
- Ability to climb stairs, take elevators, bend, squat and reach overhead.
- Requires a valid driver's license, an insured vehicle, and the ability to travel (between properties)
- Experience in affordable housing preferred
- Proficiency in Yardi preferred
- Ability to work periodic flexible hours is required. Ability to travel by plane and automobile is required.
- Excellent customer service skills
- 1 year experience in multi-family property management preferred
- Experience with Low Income Housing Tax Credit Program and/or Hope 6 preferred
- Proficiency in Microsoft Windows, including Microsoft Excel and Outlook
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- credit and criminal background checks for employment
Company
Overview
Over 12,000 Units
Developed Housing Units
Spread across the United States, covering both large-scale and complex projects.
- key player in the development of residential and mixed-use communities
- focus on revitalizing urban neighborhoods with high-quality, affordable housing
- strategic partnerships with local governments and non-profits to ensure community involvement
- recent projects include multi-family complexes, mixed-use developments, and adaptive reuse of historic buildings
- recognized leader in affordable housing with innovative, community-focused designs
- commitment to sustainability and delivering exceptional value to real estate development
- Integrity: We act with honor, honesty, and fairness and we hold ourselves to the highest ethical standards.
- Collaboration: We support each other internally and externally to achieve our collective goals.
- Accountability: We are responsible and take responsible action. We say what we mean, we do what we say.
- Results Oriented: We take pride in achieving exceptional outcomes.
60% energy reduction
Energy Efficiency
New units use up to 60% less energy than comparable code-built homes, as per LEED for Homes data.
34 solar projects
Renewable Energy Initiative
Solar projects have been installed at 34 properties, showcasing a commitment to clean energy.
70% water reduction
Water Conservation Success
Partnership with the ION platform has reduced water consumption and bills by up to 70% across the portfolio.
- Many developments exceed LEED Silver, including achieving passive house certification.
- Water use optimized: Wi-Fi metering enabled leak detection (example: 200 gal/hr leak stopped at a senior property)
- Conducts sustainable development in an environmentally conscious manner; integrates green building standards from the start.
- New unit energy predicted to use 30–60% less energy than comparable code-built homes (LEED for Homes data).
- Partnered with ION platform to reduce water consumption and bills by up to 70% across portfolio.
- Neston Heights Senior project achieved LEED Silver with water-savings features (e.g., EPA Watersense toilets) and sustainable landscaping.
2022 Strategic Focus
DEI in Strategic Plan
Diversity, Equity, and Inclusion (DEI) is a primary focus area in the strategic plan announced in January 2022.
- Stated commitment to hiring diverse talent and ensuring team members, residents and partners are treated with respect.
- Charitable giving and volunteer coordination via Pennrose Foundation in local communities.
- Gender data not publicly disclosed.
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