Project Manager at Servicemaster Rrh in Valley Stream, NY | USD75,000-100,000 | Kablio
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Project Manager
Servicemaster Rrh
Leading provider of disaster recovery, restoration, and emergency response services.
Oversee restoration projects, supervise crews, inspect work, estimate, ensure client satisfaction.
13 days ago ago
$75,000 - $100,000
Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years), Experienced (8-12 years)
Full Time
Valley Stream, NY
Field
Company Size
- Employees
Service Specialisms
Restoration
Water Damage Restoration
Fire Damage Restoration
Mold Remediation
Emergency Response
Disaster Recovery
Cleaning Services
Commercial Services
+1 more
Sector Specialisms
Commercial
Residential
Hospitality
Healthcare
Education
Government
Retail
Manufacturing
+10 more
Role
Description
estimating
xactimate
job inspection
documentation
quality control
customer interface
Maintains records of personnel and resources used on projects and communicates all billable events to others.
Inspect and scope jobs onsite-and works with Project Manager/ Crew Chief/Lead Tech on scope of job
Estimates using carrier audit standards and manages the estimate based on feedback from client and customer
Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies
May train new technicians or key operational team members
Completes assigned jobs according to company processes, maintains quality control within the budget of each job
May be responsible for creation of estimates in applicable software
Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
May write mitigation and reconstruction estimates using Xactimate
May perform daily monitoring on active residential and/or commercial jobs and communicates with customers.
May perform quality assurance inspections after completion and obtain customer signatures for approval, requests payments when necessary.
Interfaces with adjusters and customers in person, over the phone, and virtually to resolve issues and answer questions about the loss
Communicates conversations and key information on the job using the notes feature in required software
Express or exchange ideas with others and receive and act on detailed information given.
Document / review loss with clear and descriptive job photos and upload into operating system/software
Explains drying process and next steps to resolution in person to customers using printed materials as a guide
Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site
Requirements
driver's license
high school
team management
data entry
problem solving
insurance restoration
Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.
Valid Driver's License and satisfactory driving record
Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.
Strong verbal and written and communication skills
Working on-call schedule is required
Must be able to prioritize activities and meet deadlines
High school graduate or equivalent, college degree preferred.
Strong problem solving and customer service skills
Experience with entering data using a tablet or mobile phone
Experience managing teams of 2 or more
Strong knowledge of insurance restoration and or construction industry
ASD – Applied Structural Drying Technician
Certifications preferred:
Able to work independently or work with/lead a team
Benefits
Competitive salary
Bonus based on performance
401(k) matching
Paid time off
Opportunity for advancement
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
Specializes in rapid response to disasters and emergencies.
Excellence in managing large-scale recovery operations for water, fire, and storm damage.
Highly trained technicians providing expert restoration services to residential and commercial clients.
Operations across multiple sectors including residential, commercial, infrastructure, and utilities.
Swift and thorough restoration services helping businesses and homes return to normalcy after major disruptions.
State-of-the-art equipment for handling restoration projects of any scale, from small homes to large commercial properties.
Nationwide deployment of emergency response teams ensuring prompt support for customers regardless of location.
Culture + Values
Do what’s right
Take care of each other
Think like an owner
Bring out the best in others
Act with agility
Play to win
We Serve
We Care
We Deliver
We Do
Environment + Sustainability
Inclusion & Diversity
Diversity and inclusion council meets regularly to implement strategies
Mandatory diversity and inclusion training program with interactive exercises, videos and discussions
Online platform for employees from diverse backgrounds to share stories and experiences
Mentorship program pairing employees from different backgrounds
Annual diversity and inclusion report tracking progress
Diversity and inclusion committee reviews policies and procedures regularly
Internal network for employees from diverse backgrounds to connect
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