Senior Operations Supervisor - Transportation

Description

The Senior Operations Supervisor provides operational leadership to individual contributors and the hourly workforce, ensuring daily tasks such as driver deliveries, loading and unloading of trailers, cross docking, and customer service are executed in line with company service standards and cost objectives. This role directly supervises workforce and equipment scheduling, makes corrective and disciplinary decisions up to the written warning level, participates in hiring, and attends customer meetings as needed. It also reviews truck runs based on account locations, volume, costs, customer requirements, and private fleet utilization, and evaluates daily orders for additional private fleet opportunities.

• Communicate clear, measurable performance standards.
• Interview hourly candidates and recommend hires.
• Monitor attendance and productivity, providing counseling or recognition as needed.
• Supervise logistics operations, including customer service, freight loading/unloading, dispatch, and documentation.
• Evaluate and recommend workflow changes to boost dispatch/warehouse productivity.
• Assist in training new associates and provide relief coverage during absences.
• Maintain thorough knowledge of site operating systems to ensure compliance and resolve exceptions.
• Complete required records and reports accurately and promptly.
• Ensure compliance with financial policies, including inventory accuracy, returns, and damages.
• Align daily activities with the location’s safety strategy and regulatory requirements.
• Provide safety communication, training, feedback, and direction to associates.
• Uphold compliance with all applicable regulations and company policies.
• Identify opportunities for continuous improvement to enhance customer experience.
• Plan work assignments to maximize effective use of fleet and warehouse equipment.
• Train hourly staff on safe and efficient equipment operation.

Requirements

• Understand location-specific customer goals and demonstrate commitment to meeting them.

Benefits

The position works a Monday‑to‑Friday day shift, with flexibility required to meet business needs. Compensation ranges from $60,400 to $81,400, and the role is bonus‑eligible, allowing earnings of up to 12% of base pay for maximum performance.

Associates enjoy an excellent benefits plan that supports the health, happiness, and security of them and their families; more details are available at https://penske.jobs/benefits/.

Training + Development

Interview process

Visa Sponsorship

Security clearance