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Senior Director, User Experience - AEC Content Strategy
Autodesk
Lead content strategy and AI-driven experiences across Autodesk's AEC product suite.
2d ago
C$210,600 - C$340,670
Expert & Leadership (13+ years)
Full Time
Toronto, Ontario, Canada
Hybrid
Company Size
11,600 Employees
Service Specialisms
Design
Engineering
Construction
Architecture
Consulting
Product Development
Technology Solutions
Software Development
Sector Specialisms
Building Design
Construction
Automotive
Building Product Manufacturing
3D Animation
Architecture
Engineering
Construction Professionals
Role
What you would be doing
content modeling
llm integration
design standards
governance
evaluation
team leadership
- Partner across Product, AI/ML, Engineering, and Design Systems to turn content into a strategic enabler of autonomy and reasoning.
- Shape how content becomes the backbone of agentic experiences, ensuring AI systems can reason over structured content, act on behalf of users, and deliver trustworthy outcomes.
- Establish standards for critical user journeys (CUJs), tone/voice, conversational/LLM design and agentic experiences.
- Partner with AI/ML teams across Autodesk to integrate LLMs and emerging agentic frameworks (e.g. reasoning + tool use + memory) into AEC workflows.
- Create governance practices that ensure agentic systems always act within defined boundaries of accuracy, compliance, and trust.
- Define evaluation systems to ensure agents can generate reliable, actionable responses grounded in authoritative content.
- Define how content enables agents to personalize workflows by role, discipline, and project phase—anticipating user needs, not just responding.
- Ensure agentic experiences are context-aware and continuous across surfaces.
- Build a scalable content model (taxonomy/ontology, metadata, structured content) to fuel both human-facing UX and machine-readable knowledge for agents.
- Create the north-star vision for AI-assisted and agentic experiences (chat, copilots, proactive workflows, voice) and the content foundation that powers them.
- Build and lead a high-performing team (content strategists, conversation designers, content ops, UX writers).
- Define a multi-year content strategy and conversational UX vision for the AEC portfolio, rooted in customer outcomes.
What you bring
agile
ai/ml
bachelor's
content strategy
ux writing
design systems
- Experience with agile software design methods
- Excellent communication skills, with the ability to distill complex ideas to their essence
- Passion for product design, AI, content strategy, and empowering designers, makers, and builders.
- Fluency in AI/ML collaboration; comfortable driving experiments in emergent areas like AI agents.
- Bachelor’s and/or Masters degree in interaction design or related field
- Prior experience driving large-scale design unification efforts across multiple verticals, major feature areas, or products
- Up-to-date expertise in human-centered design best practices, user research, design systems, AI and content strategy.
- 15+ years of content strategy/content design/UX writing, with 5+ years leading teams or running multi-product portfolios, including experience coaching and mentoring talent
- Experience designing multi-platform experiences
- Deep experience designing content models and infrastructures that support reasoning, tool use, and personalization.
- Proven track record building AI-assisted or agentic experiences at scale.
- Prior experience leading teams of designers in highly collaborative Scrum/agile environments
- Ability to set priorities and evangelize a shared plan with a wide range of audiences at all levels of the organization, including senior executives
- Strong portfolio of cross-product consistency systems (voice & tone, terminology, style, accessibility).
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Interview process
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Company
Overview
Founded in 1982
Year of establishment
Marks the beginning of Autodesk's journey in pioneering design software solutions.
- Pioneered software for 2D and 3D design, revolutionizing industries.
- Known for products like AutoCAD, it reshaped architecture, engineering, and manufacturing workflows.
- Empowering creators in fields from construction to digital media, enabling more innovative designs.
- Develops tools used in iconic projects, from skyscrapers to blockbuster movies.
- Pushes the boundaries of design technology, leading the way in artificial intelligence and automation.
- Software is a cornerstone in diverse sectors, from industrial to infrastructure, energy, and entertainment.
- Cloud-based solutions streamline design processes and foster real-time collaboration across industries.
- A leader in 3D design software, with solutions powering projects in every corner of the globe.
- Committed to shaping the future of digital design, bringing complex visions to life.
- Innovation: We believe in the power of creativity to push boundaries and change the world.
- Collaboration: We work together to create solutions that make a difference.
- Customer Success: We are focused on delivering products and services that help our customers succeed.
- Sustainability: We are committed to making a positive impact on the planet and communities.
- Integrity: We act with honesty and uphold the highest ethical standards.
- Inclusion: We embrace diverse perspectives and strive for an environment where everyone belongs.
2023
Net-zero commitment
Aiming to achieve net-zero carbon status, a critical step in combating climate change.
35%
Carbon emissions reduction
Significant reduction in overall carbon footprint across all emission scopes since 2019.
- Designing products that help users make more sustainable decisions, including tools for low-carbon building design.
- Aims to advance climate resilience by providing tools to better predict and plan for climate risks.
- Promotes circular design principles and helps customers optimize material use and reduce waste.
30% Female Workforce
Gender Diversity
As of 2023, 30% of the global workforce identifies as female, highlighting progress in gender diversity across the organization.
25% Leadership Representation
Female Leadership
25% of leadership positions are held by women, indicating strides toward gender parity in executive roles.
2025 Diversity Goal
Leadership Commitment
A strategic initiative to boost representation of underrepresented groups in leadership positions by 2025.
12 Employee Groups
Employee Resource Networks
Twelve employee resource groups are supported, fostering inclusion and community for diverse populations including women, LGBTQ+, and veterans.
- Leadership Commitment: Has set a goal to increase representation of underrepresented groups in leadership by 2025.
- Inclusive Hiring: Implements inclusive recruitment practices and strives for diverse candidate slates for all roles.
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