Dispatcher - Garner, NC at Blanton'S Air, Plumbing & Electric in Fayetteville, NC | Kablio

Blanton'S Air, Plumbing & Electric

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Dispatcher - Garner, NC

Blanton'S Air, Plumbing & Electric

Blanton's Air, Plumbing & Electric provides reliable HVAC, plumbing, and electrical services.

Dispatches technicians, coordinates service calls, and ensures efficient operations.

5 days ago ago

$20

Junior (1-3 years)

Full Time

Fayetteville, NC

Onsite

Company Size

100 Employees

Service Specialisms

HVAC services

Plumbing services

Electrical services

Repairs

Replacements

Installations

Maintenance

Sector Specialisms

Residential

Commercial

Buildings

Role

Description

skill tracking

dispatch timing

hot hands

capacity planning

resource deployment

Maintain updated skills list for each technician.
Ensure properly timed dispatch briefs.
Generate weekly Hot Hands Report.
Support effective capacity planning by providing daily operations data.
Optimize deployment of technical resources to achieve departmental KPIs - ensuring right tech/right call.

Requirements

communication

organized

customer service

conflict management

servicetitan

Strong verbal and written communication skills.
Highly organized with exceptional follow-through abilities.
Proven track record in customer service.
Ability to build trust, diffuse conflict, and hold others accountable.
Experience using Service Titan or a similar software.

Benefits

Medical & Life Insurance (+ family options)
Optional additional coverages available
Immediate Eligibility for Holidays
Pay: Up to $20 hourly
Potential to make up to an additional $45,000 in performance incentives!
Top Compensation Package
Company-paid Dental & Vision Coverage for employee and family
Immediate Paid Time Off Accrual - 3 Weeks!
Advancement and Growth Opportunities

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

The company offers top-tier HVAC, plumbing, and electrical solutions to the community.
It specializes in providing both residential and commercial services, focusing on systems that keep homes and businesses running smoothly.
24/7 emergency services are available to ensure customers receive prompt attention when urgent needs arise.
Over the years, the company has built a reputation for reliability, craftsmanship, and customer satisfaction.
The company is deeply embedded in the local community, known for its long history of exceptional service.
Typical projects include HVAC installations, plumbing repairs, electrical system upgrades, and maintenance contracts.
The company also has a strong focus on providing utility services, helping manage infrastructure in local communities.

Culture + Values

Customer First
Integrity
Respect
Accountability
Growth and Development
Innovation
Teamwork

Environment + Sustainability

Committed to reducing carbon footprint through eco-friendly practices.
Focus on providing energy-efficient solutions for customers, including high-efficiency HVAC systems and energy-saving plumbing options.
Works to promote sustainable building practices and energy conservation.
Aims to reduce waste in daily operations, promoting recycling and responsible disposal of materials.

Inclusion & Diversity

Articles

Current Openings

Apprenticeships at Blanton’s