HVAC Instructor
Gervais Mechanical Services, Llc.
Design and deliver HVAC technical training, support field staff, and develop training programs.
8 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Worcester, MA
Field
Company Size
18 Employees
Service Specialisms
Heating services
Air conditioning
Plumbing
Electrical contracting
HVAC units (repair, installation, maintenance)
Boiler heating (gas & oil)
Furnace installation & repair
Ductless mini‑split systems
Sector Specialisms
Residential
Commercial
Role
What you would be doing
technical training
program development
training delivery
exam administration
cost reporting
tech support
- Offer specific technical training programs to help workers maintain or improve job skills.
- Provide assistance and site visit if needed for customer concerns on technical inquiries after multiple warranty or callbacks.
- Develop alternative training methods if expected improvements are not seen.
- Monitor, evaluate, or record training activities or program effectiveness and file documentation.
- Provide support on nights and weekends to technicians that are running into technical difficulties and coach through diagnostic if needed, or discuss what issue could be.
- Administers written and practical exams and writes performance reports to evaluate trainees' performance.
- Evaluate training materials used for instruction, such as outlines, texts, or handouts.
- Develop or implement training programs related to efficiency, recycling, or other issues with environmental impacts.
- Lectures class on safety, installation, programming, maintenance, machinery, and equipment, following outline, handouts, and texts.
- Design, schedule, and administer meetings, classes, and demonstrations to conduct training.
- Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
- Maintains quality training by establishing and enforcing organization standards of practice and protocol.
- Evaluate modes of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, or environmental impacts.
- Devise programs to develop maximum potential among employees in lower-level technician positions.
- Monitor and record tool Co-Op program. Maintain policies in accordance with our Program.
- Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
- Keep current with developments in area of expertise by reading current publications, books, articles, etc.
- Writes training programs, including outlines, text, handouts, and tests.
- Attend meeting or seminars to obtain information for use in training programs or to inform management of training program status.
- Monitor training costs and prepare budget reports to justify expenditures.
- Conducts course feedback evaluation to determine measurements of training success or areas of improvement.
What you bring
epa 608
lead renovator
ged
training
hvac
customer service
- EPA 608 and Lead Renovator Certification preferred.
- High school GED or equivalent
- Minimum 5 years Training & Development experience
- Strong customer service and communication skills
- Minimum 7 years Residential HVAC Service experience
- Clean and neat appearance
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
2004 Founded
Year Established
The company was established in 2004 by brothers Jeff and Scott Gervais.
$3.1M Revenue
Annual Revenue
The company generated an estimated $3.1 million in annual revenue before joining a national group.
- Over nearly two decades it expanded across Central and greater Boston, tackling both routine repairs and large‑scale installations.
- Today their projects range from emergency furnace fixes at midnight to full HVAC, plumbing, and electrical roll‑outs for homes and businesses.
- They specialize in heating (boilers, furnaces, ductless), air‑conditioning (central, rooftop, mini‑split), plumbing, and residential electrical upgrades.
- Known for rapid 24/7 emergency response and flexible financing options, they’ve built a reputation for reliability and responsiveness.
- Post‑acquisition, they retained their family leadership, ensuring continuity and a personal touch amid wider corporate backing.
- Valuing integrity in all actions and decisions.
- Committed to ensuring customer satisfaction in every interaction.
- Promoting teamwork and collaboration across all levels.
- Focusing on continuous improvement to enhance performance and processes.
- Prioritizing safety in all operations and activities.
- Holding themselves accountable and maintaining reliability in their work.
- Striving for excellence in quality across all products and services.
- Strive for energy efficiency and reduced emissions in all projects
- Commitment to using sustainable materials where possible
- Proactive in reducing waste through innovative solutions
- Focus on minimizing environmental impact of operations
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