Administrator

Description

• Adhere to all policies and procedures.
• Maintain training records (e.g. trainee lists, schedules, attendance sheets).
• Act as a point-of-contact for learners, clients and other stakeholders.
• Undertake CPD to support organisation and departmental needs.
• Submit reports on training activities and results.
• Resolve issues as they arise onsite.
• Prepare and disseminate material (e.g. instructional notes, feedback forms).
• Maintain accurate financial tracking including management of learner loan agreements.
• Book classrooms and ensure they are set up for delivery and examinations.
• Achieve outcomes for clients that provide a wide range of benefits including jobs, apprenticeships, qualifications, and other progression routes.
• Liaise with finance department to ensure invoices are actioned. weekly/monthly.
• Send course certificates to learners.
• Support apprenticeship coordinator.

Requirements

• Strong working knowledge of learning within the private security industry.
• Experience in managing the full training cycle.
• Proficient in MS Office; working knowledge of databases and Learning Management Systems (LMS)
• Knowledge of office procedures and billing
• L2 Mental Health Awareness (Mandatory)
• Knowledge and experience of learnings systems and L&D reporting.
• L2 Award in Understanding Stewarding at Spectator Events (Desirable)
• Excellent written and interpersonal skills.
• IT literacy and ability to quickly gain a working knowledge of new technology.
• L2 Business administration (Desirable)
• Knowledge and familiarity of safety, and operational compliance protocols.
• L3 Safeguarding (Mandatory)
• L3 First Aid at Work (Mandatory)
• Output orientated and business focused.
• Robust, collaborative team player with the ability to engage at all levels.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance