Service Coordinator - Canada Service

Description

• Supporting the development and maintaining of project schedules in P6
• Typing, punching or applying pressure to an object with fingers and palm.
• Coordinate with field service personnel, post sales service team and Project staff to facilitate project execution and warranty resolution requirements for mobilizing technicians to site
• Responsible for Coordination of any or all of these three functions within Service: The daily coordination of Field Service Technicians, weekly reviews with Field Service supervision and Project Teams, and weekly schedule review of the Service and Automation tasks in the master schedule.
• Supporting the balance of current and future customer demand requirements with manufacturing, engineering and procurement capacities (light portion of this role)
• Coordinate occasional travel of field resources through the company’s approved travel provider
• This position may travel out-of-town to attend training and meetings.
• Supporting the monitoring of project schedules by effectively communicating across various field service, engineering groups and operation departments.
• Maintaining body equilibrium and agility to prevent falling when walking, standing, crouching, ascending or descending stairs.
• Coordinate with the field service team and Safety/Human resources for site access requirements for the technicians

Requirements

• Strong interpersonal skills.
• Minimum 2-4 years of Experience in field service coordination, dispatching, scheduling or operations support in a manufacturing environment in either service, sales, or warranty.
• Typical office environment: may experience minor discomfort from extensive use of a computer display and keyboard; travel between buildings on campus and between campuses.
• Bachelor’s degree
• Skilled with Microsoft software such as Excel, Word, and Outlook.
• Good oral and written communication skills.
• Sitting, standing and walking for long periods of time.
• Ability to prioritize and manage multiple tasks simultaneously.
• Skilled with ERP systems such as P6, oracle, etc.
• Good organization skills
• Strong analytical skills.

Benefits

• Temperature controlled working environment. Some outside activities may be required.

Training + Development

Interview process

Visa Sponsorship

Security clearance