Project Delivery Lead - Digital Port Solutions

Description

• Enhance delivery playbooks, templates, and best practices for repeatable execution.
• Strengthen delivery methodology, templates, and internal standards.
• Work closely with architects and SMEs to ensure technical feasibility and alignment.
• Act as the primary delivery focal point for Harbour Masters, Port IT, Marine Operations, Pilots, and senior port stakeholders.
• Lead steering committee meetings, requirement clarification sessions, and high-level scope discussions.
• Ensure compliance with contractual commitments and support commercial clarifications.
• Drive cross-functional alignment and remove delivery roadblocks.
• Oversee project planning, execution, monitoring, risk management, schedule tracking, and milestone delivery.
• Provide leadership and coaching to Business Analysts, Project Managers, and technical workstreams.
• Support onboarding, knowledge transfer, and continuous improvement initiatives.
• Incorporate learnings from global port projects to improve predictability and quality.
• Establish strong governance routines and transparent project reporting.
• Supervise and manage delivery margins, cost tracking, invoicing milestones, and change orders.
• Build trusted customer relationships and manage expectations within complex environments.
• Lead end-to-end delivery of Digital Port Solutions (PMIS, Pilotage Dispatch, mobile apps, PCS integrations).
• The role will uplift internal capability, reinforce delivery consistency, and support successful outcomes on critical global projects.
• Contribute to pre-sales by providing delivery estimates, risk analysis, and resource planning.

Requirements

• Strong analytical and structured problem-solving mindset.
• Business Analysis certification (IIBA – CBAP/CCBA/ECBA, PMI-PBA, etc.).
• Strong capability working with global distributed teams.
• Enhanced margin predictability and financial control.
• Strong understanding of port operational workflows: vessel calls, berth planning, pilotage, towage, marine services, billing, port-call optimisation.
• Improved delivery governance and reduced escalations.
• Customer-centric with strong stakeholder alignment skills.
• Predictable, on-time project delivery and strong customer satisfaction.
• Ability to manage complexity and bring clarity to ambiguous situations.
• Strong capability uplift across BAs and PMs in Vancouver and globally.
• Previous operational or project experience in a port authority, harbour master’s office, pilotage organisation, or marine operations context.
• Experience with integration-heavy solutions (TOS/N4, ERP, PCS, GIS).
• Hands-on experience in delivering port-related digitalization projects is highly preferred:
• 10+ years’ experience delivering complex digital projects in maritime/port or similar operational environments.
• Strong stakeholder management with port operational and executive teams.
• Experience managing multi-year, multi-stream delivery programs.
• Clear leadership and communication skills.
• The Vancouver office requires a senior delivery leader with real port-industry experience to strengthen execution quality, governance, and customer alignment.
• Pilotage or towage digital solutions
• Proven leadership of Business Analysts and Project Managers.
• PMP or equivalent certification.
• Port-related professional certifications (port operations, harbour management, marine logistics, port-project delivery).
• Resilient, organised, and capable of managing competing priorities.
• Ability and willingness to travel up to 20% of the time, both domestically and internationally.
• Positive customer references and repeat business.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance