Maintenance Technician - Realm at Patterson Place at Lantower Residential in Durham, NC | Kablio

Role

Description

preventative maintenance

repair diagnostics

make-ready

inventory management

vendor coordination

customer service

Inspect the exterior of the property. Perform building and common area upkeep daily following Company Standards. Assist in keeping grounds neat and free of litter.
Complete or oversee the completion of preventative maintenance. Maintain accurate and organized records.
Customer Service - Responds promptly to customer needs; Meets commitments.
Diagnose and perform major, minor, and routine maintenance/repair in a timely and professional manner. Assure all service requests are completed daily. Accurately document work performed on a service request, including parts, and return to the supervisor by the end of the day. Complete renewal service requests in the same timely fashion. Follow-up on the completed service requests to ensure satisfaction. Follow-up on incomplete service requests.
Complete special projects as may be assigned and prioritized by the Property Manager, Regional Supervisor, or Facilities Coordinator.
Coordinate maintenance objectives with the Property Manager.
Inspect vacated apartments and complete make-ready checklist. Inform Property Manager of needed services and repairs. Routinely perform duties to restore apartments to “make-ready” status. Re-inspect vacant apartments after make-ready have been completed to determine the quality of work performed. Ensure an adequate number of make-ready units are available and that the products are up to company standards. Coordinate status with the management staff.
Ensure all work is being performed per State Landlord-Tenant Law and all Federal Fair Housing Regulations.
Assist with the tenant improvements as required. Schedule make-ready employees as necessary. Ensure an average of 65% of the make-readies is market-ready monthly with a maximum of 5-9 day turns around. Ensure vacant units are “trashed-out” within 24 hours of move-out.
Coordinate preparations for City, State, and Government inspections.
Perform, and report on all work per the safety standards of the company, OSHA, and health codes. Perform work area clean-up every week.
Promote good public relations with residents, co-workers, and company staff through great “people” attitude and resident trust. Always display a friendly and courteous attitude toward residents and other employees. Never confront the supervisor or other employees in the presence of a resident.
Order parts and supplies and maintain inventory, utilizing inventory system. Maintain shop appearance to standards to facilitate the quick assessment of supply inventory. Maintain proper equipment and equipment inventory to ensure warranty compliance.
Perform effective emergency maintenance (after-hours) as required.
Project Management - Communicates changes and progress; Manages project team activities.
Monitor property for quality snow removal, lawn care, and ice removal and report to Property Manager.
Obtain bids and negotiate prices, as necessary, with vendors and contractors. Coordinate delivery and work scheduled with vendors, contractors, and Property Manager.

Requirements

problem solving

teamwork

analytical

Problem Solving - Gathers and analyzes information skillfully.
Teamwork - Able to build morale and group commitments to goals and objectives.
Analytical - Uses intuition and experience to complement data.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

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Visa Sponsorship

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Security clearance

Information not given or found

Company

Overview

Lantower Luxury Living inspires unique communities for unique people. Our purpose is to deliver homes that provide each resident with luxurious comfort and a true sense of community. We own and manage apartment homes that combine the distinctive characteristics of — Upscale amenities, sophisticated interior design, ideal location, and unparalleled service. As a company, we focus on top-notch maintenance support and exceptional resident care. This service-centric approach, coupled with our unique, inclusive culture and solid reputation, continues to make us an organization that instills pride in each of our team members. When it comes to the true definition of luxury living, we don’t just raise the bar, we create a new industry standard.

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

Role

Description

preventative maintenance

repair diagnostics

make-ready

inventory management

vendor coordination

customer service

Inspect the exterior of the property. Perform building and common area upkeep daily following Company Standards. Assist in keeping grounds neat and free of litter.
Complete or oversee the completion of preventative maintenance. Maintain accurate and organized records.
Customer Service - Responds promptly to customer needs; Meets commitments.
Diagnose and perform major, minor, and routine maintenance/repair in a timely and professional manner. Assure all service requests are completed daily. Accurately document work performed on a service request, including parts, and return to the supervisor by the end of the day. Complete renewal service requests in the same timely fashion. Follow-up on the completed service requests to ensure satisfaction. Follow-up on incomplete service requests.
Complete special projects as may be assigned and prioritized by the Property Manager, Regional Supervisor, or Facilities Coordinator.
Coordinate maintenance objectives with the Property Manager.
Inspect vacated apartments and complete make-ready checklist. Inform Property Manager of needed services and repairs. Routinely perform duties to restore apartments to “make-ready” status. Re-inspect vacant apartments after make-ready have been completed to determine the quality of work performed. Ensure an adequate number of make-ready units are available and that the products are up to company standards. Coordinate status with the management staff.
Ensure all work is being performed per State Landlord-Tenant Law and all Federal Fair Housing Regulations.
Assist with the tenant improvements as required. Schedule make-ready employees as necessary. Ensure an average of 65% of the make-readies is market-ready monthly with a maximum of 5-9 day turns around. Ensure vacant units are “trashed-out” within 24 hours of move-out.
Coordinate preparations for City, State, and Government inspections.
Perform, and report on all work per the safety standards of the company, OSHA, and health codes. Perform work area clean-up every week.
Promote good public relations with residents, co-workers, and company staff through great “people” attitude and resident trust. Always display a friendly and courteous attitude toward residents and other employees. Never confront the supervisor or other employees in the presence of a resident.
Order parts and supplies and maintain inventory, utilizing inventory system. Maintain shop appearance to standards to facilitate the quick assessment of supply inventory. Maintain proper equipment and equipment inventory to ensure warranty compliance.
Perform effective emergency maintenance (after-hours) as required.
Project Management - Communicates changes and progress; Manages project team activities.
Monitor property for quality snow removal, lawn care, and ice removal and report to Property Manager.
Obtain bids and negotiate prices, as necessary, with vendors and contractors. Coordinate delivery and work scheduled with vendors, contractors, and Property Manager.