Customer Service Coordinator, Test & Code Compliance - Bay area, CA

Kone

KONE provides innovative elevator and escalator solutions, along with digital services for buildings.

Coordinate test and code compliance for service projects, supporting staff and customers.

5 days ago ago

$66,800 - $83,500

Experienced (8-12 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Junior (1-3 years)

Full Time

San Francisco Bay Area

Field

Company Size

68,000 Employees

Service Specialisms

Elevators

Escalators

Autowalks

Automatic building doors

Maintenance

Modernization

People flow planning

Digital access control

Sector Specialisms

Residential

Commercial

Industrial

Buildings

Government

Role

Description

Requirements

microsoft office

sap

organizational

customer service

Have you developed a proficiency with office management tools (e.g. Microsoft Office Suite, SAP, etc.)?
Have your organizational skills supported colleagues in their responsibilities?
Do you have a customer service mindset?

Benefits

Flexible work schedule
Comprehensive health and wellness plans for the entire family
Competitive salary
Opportunities to learn and grow
Matching 401K
Paid holidays and paid time off
Collaborative, creative and supportive work environment

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1910

Years of Innovation

The company has a century-long history of pioneering advancements in the lift and escalator industry.

60+ Countries

Global Presence

Operates internationally, combining local expertise with large-scale capabilities in over 60 countries.

Specializes in the design, manufacturing, installation, and maintenance of elevators and escalators.
Focuses on making the flow of people in and between buildings smoother, more efficient, and sustainable.
Known for its innovative solutions like the KONE UltraRope and KONE Destination Control System.
A key player in both new construction and modernization projects, ensuring safety, energy efficiency, and reliability.
Typically involved in landmark projects like airports, office towers, shopping centers, and residential complexes.
Committed to technological advancements, including smart building solutions and predictive maintenance.

Culture + Values

Customer First: We create value for customers by understanding their needs and exceeding their expectations.
Caring: We care about the safety and wellbeing of our people and the environment.
Sustainability: We are committed to improving the efficiency and sustainability of urban life.
Teamwork: We succeed together by sharing knowledge and working as one.
Achievement: We strive for excellence and take pride in delivering outstanding results.

Environment + Sustainability

Net Zero by 2035

Carbon Emissions Target

Committed to achieving net-zero carbon emissions by the year 2035, demonstrating a strong focus on climate action.

56% CO2 Reduction

Emissions Decrease

Achieved a 56% reduction in CO2 emissions per unit of added value compared to 2018 levels by 2020, showcasing significant progress in emissions management.

30% Energy Savings

Product Efficiency

Focus on energy efficiency in product design, aiming for new products to achieve an average of 30% energy savings, promoting sustainable consumption.

80% Recyclable

Material Use

Ensures that 80% of materials used in new products are recyclable, supporting circular economy principles and reducing waste.

Sustainability integrated into product design and lifecycle management.

Inclusion & Diversity

50% Women

Senior Management 2023

Reflects gender diversity in senior leadership roles.

40% Target

Leadership by 2030

Aims to increase women in leadership positions by a specific future date.

Launched a global employee training program focusing on unconscious bias and inclusive leadership.

Articles

KONE Major Projects

KONE Careers

KONE SiteFlow

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