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Beloform Craft

Call Center Representative

Company logo
Beloform Craft
Specializing in crafting innovative solutions across various sectors including construction and infrastructure.
Handle inbound/outbound calls, resolve issues, provide info, maintain records.
2d ago
$48,000 - $51,000
Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Cincinnati, OH
Office Full-Time
Company Size
50 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Design
Technical Services
Turnkey
General Contractor
Sector Specialisms
Arts and Crafts
Role
What you would be doing
product info
quality service
team collaboration
issue resolution
call handling
record management
  • Provide accurate information about products, services, and company policies.
  • Uphold Beloform’s standards of quality and service in every conversation.
  • Collaborate with team members to achieve individual and departmental goals.
  • Resolve customer concerns with efficiency, empathy, and clear communication.
  • Handle incoming and outgoing customer calls in a professional manner.
  • Maintain detailed records of customer interactions using internal systems.
What you bring
detail-oriented
customer service
degree
problem solving
communication
crm
  • Strong attention to detail and ability to multitask effectively.
  • Previous experience in a call center or customer service environment is an advantage.
  • High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
  • Excellent verbal communication and problem-solving skills.
  • Professional demeanor with a customer-first mindset.
  • Proficiency in computer systems and CRM software.
Benefits
  • Competitive salary between $48,000 – $51,000 per year.
  • Opportunities for professional development and career advancement.
  • Supportive team environment that values performance and growth.
  • Stable full-time position with long-term growth potential.
  • Comprehensive training to ensure your success in the role.
Training + Development
Information not given or found
Company
Overview
  • Founded with a vision to revolutionize construction and infrastructure through innovative craftsmanship.
  • BeloForm Craft has built a solid reputation for delivering high-quality, precision-engineered solutions.
  • Typical projects range from large-scale commercial builds to complex residential and transport infrastructure.
  • The company thrives in providing specialized services across sectors such as energy, transport, and industrial development.
  • Notable for its cutting-edge approach to integrating modern technology and craftsmanship in every project.
  • Their team of skilled artisans and engineers works meticulously to bring every vision to life with precision.
Culture + Values
Environment + Sustainability
Inclusion & Diversity
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