Transport For Nsw
Builds and manages NSW's integrated transport network: roads, rail, ferries, light rail and infrastructure.
3 days ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Macquarie Park, New South Wales, Australia
Hybrid
Company Size
28,790 Employees
Service Specialisms
Sector Specialisms
Description
strategic planning
channel design
tool development
team leadership
stakeholder partnerships
data insights
Partner with executive leaders to tell the stories that move cities, communities, and people. Proactively identify communication needs that support Transport for NSW’s strategic and operational goals.
Develop and execute strategic communication plans, translating complex priorities into clear messaging for diverse audiences. Design and implement best‑practice communication channels, tools, and templates that effectively connect and engage operational and frontline workforces, ensuring messages are relevant, timely, and well‑coordinated.
Oversee delivery across the full suite of communication services, including internal communications, change and transformation communications, people communications, external messaging, and internal events through specialist coordination. Lead and mentor a team of communication professionals while driving continuous improvement through data‑driven insights, building strong business partnerships, and proactively identifying communication needs that support strategic and operational goals.
- Develop and execute strategic communication plans for diverse audiences.
- Design and implement communication channels, tools, and templates to engage operational and frontline workforces.
- Oversee delivery of internal, change, transformation, people, external communications and internal events.
- Lead and mentor a team of communication professionals, using data‑driven insights to drive continuous improvement.
- Build strong business partnerships and proactively identify communication needs aligned with strategic and operational goals.
Requirements
leadership
strategic agility
stakeholder management
executive advisory
public sector
audience segmentation
You are an experienced communications strategist with a track record of leading large communications teams in complex organisations, preferably in the public sector. You excel at advising executives and influencing decisions during complex change, transformation, and service‑innovation initiatives, with deep expertise in audience segmentation, channel strategy, and engagement across internal and external platforms.
You are skilled at leading, coaching, and developing teams, fostering collaboration, and delivering consistent, high‑quality outcomes across multiple projects. Your ability to navigate complex stakeholder landscapes, balance priorities, and maintain strategic agility makes you a trusted partner to executive leaders.
- Proven experience leading large communications teams in complex, preferably public‑sector organisations.
- Expertise in high‑impact communication strategies, audience segmentation, and channel strategy.
- Strong advisory skills influencing executives during change, transformation, and service innovation.
- Ability to coach, develop, and collaborate across multiple projects and stakeholders.
- Demonstrated strategic agility and stakeholder management.
Benefits
Our workforce reflects the diversity of the community we serve, and we offer a wide range of employee benefits, including award‑winning flexible and hybrid work options. This hybrid‑friendly role allows a mix of in‑person days at your team’s home base and remote days.
- Flexible and hybrid work options with a hybrid‑friendly role.
- Access to a wide range of employee benefits and inclusion/diversity initiatives.
Training + Development
Interview process
Visa Sponsorship
Security clearance
Overview
$23 billion
Annual Budget
Manages an annual budget for transport services across various modes of transportation.
$106 billion
Transport Assets
Oversees a vast portfolio of transport infrastructure and assets across the state.
17,000 km
State Roads
Maintains an extensive network of state roads, essential for connectivity and transport efficiency.
- From road tunnels like NorthConnex and WestConnex to rail links and metro lines, its projects reshape connectivity.
- It integrates services across roads, rail, buses, ferries and light rail, including ticketing like the Opal system.
- After absorbing RMS in 2019, it took on vehicle registration, road safety and maritime responsibilities.
- Its portfolio ranges from major civil works and urban transit to ferry services and airport connectivity.
- Standout projects span freeway upgrades, metro expansions, ferry operations and smart network planning.
- Though government-run, it contracts service delivery but retains strategy, planning and infrastructure control.
- Its history embodies NSW’s shift to a centralized, integrated transport authority driving multimodal innovation.
Culture + Values
- Safety is prioritized above all else.
- Customer focus is central to our operations.
- Fostering collaboration across teams.
- Acting with integrity and transparency in all operations.
- Committed to results and continuous improvement.
Environment + Sustainability
Net zero by 2050
Carbon Neutrality Goal
Aims to achieve zero net carbon emissions by the year 2050 through comprehensive sustainability initiatives.
30% reduction by 2030
Carbon Footprint Target
Aims to reduce its overall carbon footprint by 30% by 2030, focusing on operational efficiency and sustainable practices.
100% electric by 2035
Electric Fleet Commitment
Committed to transitioning its entire bus fleet to 100% electric vehicles by 2035, reducing reliance on fossil fuels.
Hydrogen solutions planned
Alternative Energy Investments
Investing in hydrogen fuel cell technology as part of its long-term sustainable transport strategy.
- Driving innovation in sustainable transport options, including electric vehicles, hydrogen solutions, and sustainable infrastructure projects.
Inclusion & Diversity
33% Leadership Roles
Women in Leadership
In 2023, women hold 33% of leadership positions.
50% by 2027
Leadership Target
Targeting 50% female representation in leadership roles by 2027.
- Currently, 7.5% of the workforce identifies as culturally or linguistically diverse.
- Transport for NSW has implemented programs to support accessibility, including a focus on the recruitment of people with disabilities.