Data Center Facility Manager

Description

• Ensure compliance with industry standards, regulations, and safety protocols. Conduct regular safety inspections and manage emergency response procedures.
• This role will manage a team to include Lead Critical Facility Technicians, Critical Facility Technicians, and Facility Technicians (hiring oversight, time & attendance, performance, and scheduling).
• Leads the company culture via mentoring of operations personnel in career and personal development.
• Lead and mentor a team of facility technicians and support staff, fostering a culture of collaboration, accountability, and continuous improvement.
• Continuous evaluation of all building systems to ensure efficient operations.
• Ensure compliance with applicable codes, requisitions, government agencies and directives as relates to building operations.
• Serve as the primary point of contact for customers, addressing any concerns or issues promptly and maintaining strong relationships to enhance customer satisfaction.
• Key stakeholder in evaluating Aligned’s processes to ensure continuous improvement and innovation.
• Review and approve change requests, MOPs, SOPS, and EOPs.
• Assist in the hiring, training, and management of operations personnel on site.
• Maintain accurate records of facility operations, maintenance activities, and customer interactions. Provide regular reports to senior management on facility performance metrics.
• Ensure conformance with all change control development, approvals, and execution.
• Enforce safe work responsibilities and safety procedures capabilities of critical facilities employees and contractors.
• Assist in developing, managing, and forecasting OPEX and CAPEX budget for the facility.
• Evaluate, assign, and monitor the maintenance, operations, and incident handling of critical facilities employees and contractors.
• Oversee all aspects of facility operations to ensure the facility operates efficiently and effectively. Support the scheduling, development and execution for all preventive maintenance, contracted maintenance, and general maintenance.
• Partner with internal departments to support sales tours, customer fit outs, customer events, sustainability & safety initiatives, capital projects and audits.

Requirements

• Requires a high level of commitment to customer service, whether co-workers or clients.
• Ability to comprehend, analyze, and interpret complex project documents, AutoCAD, Visio, and PDF documents.
• MSOffice applications. i.e., Excel, Outlook, Word, and PowerPoint.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form and to work independently.
• Ability to project manage effectively.
• Knowledge of purchase order requests process and invoice tracking.
• Ability to develop installation standards and project tracking/management documents.
• Professional licenses are strongly preferred (electrical and mechanical licenses).
• Primary technical resource for building specifics in all facility & operational facets. Thorough understanding of deployed Aligned product & infrastructure.
• Demonstrate ability to work well under pressure with a proactive approach to unusual occurrences.
• Requires good organizational skills, attention to detail and an openness to new ideas and procedures.
• Ability to estimate cost of client installations and other assigned projects. Cost tracking for projects.
• Requires knowledge of all applicable rules, laws, codes, regulations, and ordinances in performing data/communications and MEP projects.
• Minimum five years of increased responsibility and oversight of building systems and critical facilities equipment.
• First responder in site escalation to emergency situations (i.e., fire, evacuation, equipment failure etc.) and customer concerns.
• Ability to analyze and solve problems involving several options with limited information.
• Ability to effectively respond, verbally or written, to sensitive issues, complex inquiries, or complaints.

Benefits

• Retirement Savings: 401(k) plan with company match
• Health Coverage: Medical, dental, and vision insurance
• Health Savings and Flexible Spending Accounts: HSA with employer contribution for eligible participants. FSA's offered for health and dependent care to increase tax savings.
• Optional Benefits: Voluntary life, critical illness, legal, and additional disability coverage
• Company-Sponsored Insurance: Short-Term Disability, Life Insurance, and Long-Term Disability (with medical election)
• Paid Time Off and Holiday Pay
• Wellness Programs: Employee assistance program (EAP), Wellhub gym membership, and other wellness initiatives.

Training + Development

Interview process

Visa Sponsorship

Security clearance