Ensures that program participants rights are protected;
Engages in the arrangement, coordination, monitoring and delivery of services to Homebase program participants;
Coordinates services and activities to provide program participants with necessary tools to sustain their housing and prevent homelessness;
Works with the client, household members, supervisors and supplementary staff to execute the service plan;
Prepares all necessary documentation to prepare in-house subsidy applications on behalf of the client;
Provides referrals for clients to access community supports, public benefits and entitlements;
Monitors and evaluates program participants progress on the implementation of their service plan;
Establishes goals and actions which address the immediate housing crisis and the underlying causes of the crises;
Conferences client cases with the Supervisor and Program Director and determines the necessity of financial subsidies;
Requirements
problem solving
communication
non-profit
customer service
bilingual
associate degree
Entrepreneurial spirit, ability to problem solve and build relationship
Excellent communication skills and ability to advocate
Experience working in non-profit organizations and commitment to social justice
Ability to work independently and collaborate with a team
403B eligible after 30 days
Experience in customer or client services required
FSA after 60 days
Bilingual Spanish/English required.
Ability to problem solve and work with a high level of autonomy required
Associate degree required plus three years of experience; Bachelor’s degree preferred.
Benefits
15 Vacation Days year 1
Medical, Dental, Vision
13 Agency Holidays off
Commuter Benefits after 30 days
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded with a mission to revitalize neighborhoods and provide affordable housing opportunities.
Focus on creating sustainable communities through development, advocacy, and support services.
Specializes in the construction, preservation, and management of affordable housing properties.
Works closely with local residents, helping them access career development, financial literacy, and educational resources.
Supports economic growth by creating jobs and offering workforce training programs.
Leverages community-based partnerships to improve local infrastructure and ensure long-term impact.
Has developed numerous residential buildings and affordable housing projects across multiple neighborhoods.
Invests in the arts, culture, and wellness, promoting a holistic approach to community improvement.
A key player in tackling urban displacement and supporting underserved populations in New York.
Culture + Values
353 volunteers
Active community volunteers
Volunteers contribute to participatory budgeting initiatives, reflecting the company's commitment to community engagement.
5,694 participants
Engaged community members
Participants in participatory budgeting initiatives demonstrate strong community involvement in decision-making processes.
1,000 recipients
Annual toy-drive support
The company annually provides holiday gifts to over 1,000 individuals, showcasing its dedication to community well-being.
Our inclusive approach helps us achieve our mission to unleash the potential of communities to thrive, no matter the odds.
Holistic‑community revitalization model: building affordable housing as neighborhood asset foundation, then layering resource‑linking programs
Environment + Sustainability
100% Affordable
Multi-family Passive House
The first 100% affordable multi-family Passive House project in the U.S.
20% Energy Use
NYC Building Benchmark
Knickerbocker Commons uses only 20% of the energy of an average NYC building of the same size.
60–80% Energy Reduction
Bushwick Retrofit
A Passive House retrofit pilot project in Bushwick achieving significant energy savings.
50% Emissions Reduction
2033 Goal
A target to reduce emissions by 50% within a decade, with an additional 20% reduction in energy intensity.
Seven Passive House standard projects completed, including Knickerbocker Commons and Mennonite United.
Bethany Senior Terraces: fully-electrified PHIUS Passive House with rooftop solar array covering 100% common-area and ~80% of total building electricity.
1601 DeKalb affordable housing fully electric HVAC, designed to meet Enterprise Green Communities criteria.
Inclusion & Diversity
2020 Plan
Racial Equity Initiative
Comprehensive Racial Equity Action Plan adopted in 2020, spanning 10 categories such as Organizational Culture and Governance.
12‑Member Group
Internal Representation
Established a 12‑member Racial Equity Working Group representing all five divisions and infrastructure.
3 Cooperatives
Graduated Programs
Worker Coop Academy (2020–21) graduated 3 cooperatives, including Black‑led and Queer/Trans‑Black/Brown coops.
Launched Community Advisory Committee for community‑led input into decision‑making and program design.
Financial investment in leadership, mentorship and professional development of staff of color.