Resident Manager, Luxury Condominium

Description

• Ensures that the Building Engines software is utilized for all mechanical Property Management tasks.
• Follows purchase order instructions established by the district/regional office.
• Maintenance of Common Areas
• Common areas, such as laundry rooms, hallways, offices, shops, storage areas, refuse areas, and grounds must always be clean. Schedules routine janitorial tasks to ensure that the above is consistently maintained.
• Responsible for the direction and supervision of the maintenance employees.
• Responsible for the implementation of and adherence to Fair Housing practices per Related Management Company, L.P.’s Fair Housing Policy and as communicated periodically through Fair Housing training with the Fair Housing officer or designee.
• Ensures that concierge staff comply with the designated, authorized steps to record all incident reports on the Yardi system.
• Responsible for all maintenance and repairs at the development:
• Solicits, reviews and recommends third-party contracts when so directed by the District Manager or designee.
• Recommends hiring, terminating, discipline, suspension, promotion and/or rewards for staffing accordance with Equal Employment Opportunity requirements; Related Management Company’s EEO policies and procedures; with federal, state and local Human Rights/Civil Rights Statutes; and with the Americans with
• Ensures that concierge staff comply with the designated, authorized steps to register guest/key authorizations on the Yardi system
• Building Engines Protocol

Requirements

• Expertise for managing assets with mixed-use space.
• Proven career success in multi-family housing, luxury, or market-rate industry segments.
• Apartment turnover must produce units that are to be impeccably clean, mechanically in good working order and properly painted prior to the residents’ move-in.
• Facilities/Operations experience with strong working knowledge of building systems.
• Guest Authorization Protocol
• Ability to effectively communicate with all levels of management; internally and externally.
• Experience with luxury condominiums is preferred but not required.
• Experience managing a Tenant Amenity Space.
• Comprehensive knowledge of industry software systems; preferably One-site.
• Working knowledge of Microsoft Word and Excel.
• 5-7-years of recent hands-on experience in the property management industry.
• Experience managing multiple projects and people.
• Proficiently skilled in plumbing, electrical, mechanical, and basic construction
• 3+ years of supervisory experience.

Benefits

• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available.
• Mental health resources, such as counseling, are available to our team members.
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Lots of paid time off (19+ days!) – we value your life outside of work.

Training + Development

Interview process

Visa Sponsorship

Security clearance