IT Functional Analyst at Adler & Allan in Harrogate, England, United Kingdom | Kablio

Role

Description

dashboard development

user training

system documentation

user support

functional specs

solution configuration

Working with stakeholders and the wider applications team to ensure new developments are supported by dashboards within IFS ERP solution and added to the company data warehouse
Develop and deliver training materials to ensure users are proficient with the systems.
Maintain comprehensive documentation of system configurations, requirements and processes.
Provide ongoing support to business users, addressing any system issues or questions.
Analyse and document these potential improvements and identify technology options to deliver them.
Develop functional specifications, system workflows, and detailed design documentation to deliver improvements.
Stay updated with industry trends and best practices to recommend innovative solutions.
Plan and manage the delivery of improvements, ensuring that solutions are delivered on time and to budget and quality.
Monitor and evaluate the performance of implemented solutions to ensure they meet business objectives.
Configure improvements in the IFS ERP solution or work with development teams to do so, test these solutions, including leading user acceptance testing (UAT), and address any issues that arise.
Ensure that all delivery aligns with Adler & Allan IT security policies and controls, relevant standards and all applicable regulation and legislation.
Support and actively contribute to the wider IT organisation
Work with business users and stakeholders to identify opportunities for improvement.

Requirements

excel

power bi

clicklearn

ifs erp

itil

pmp

Experience with data analysis and reporting tools (e.g., Excel, Power BI, Tableau).
Certification in ITIL, PMP, or similar credentials.
Excellent written and verbal communication skills.
Proficient in gathering and documenting business requirements, creating process maps, and writing functional specifications.
Experience of ClickLearn
3+ years of experience as an IT Functional Analyst or in a similar role.
Strong communication and interpersonal skills.
Experience with system testing and user acceptance testing (UAT).
Strong understanding of business processes, system integrations, and software development lifecycles.
Experience of the IFS ERP system.
Strong analytical, problem-solving, and troubleshooting skills.
Ability to work effectively in cross-functional teams and communicate with non-technical stakeholders.
Manufacturing or services industry experience.
Knowledge of project management methodologies (Agile, Waterfall) is a plus.
Degree in Information Technology, Business Administration, or related field.

Benefits

Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants
Competitive annual leave plus bank holidays
Training and career progression opportunities
Life assurance scheme (x4 salary)
Company pension
Enhanced maternity, paternity and adoption pay and leave
Employee assistance programme (access to GP appointments and mental health support)

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1981

Company Founded

The year the company was established as a trusted leader in environmental and energy services.

With decades of experience, the company offers comprehensive solutions across energy, water, and infrastructure sectors.
Their services include managing hazardous spills, environmental remediation, and energy optimization for clients in varied industries.
Adler & Allan plays a pivotal role in sectors like transport, marine, utilities, and more, delivering tailored services to meet unique needs.
One of their standout projects includes large-scale oil spill responses and environmental recovery programs, showcasing their expertise in crisis management.
The company has expanded its operations internationally, providing services for global clients and continuing to innovate in sustainable solutions.
A core strength is their ability to integrate technology in monitoring, analysis, and proactive management of environmental challenges.

Culture + Values

Safety before all else – providing conditions of work that are safe and healthy and that help to prevent physical and mental harm to workers
Operating in an honest and transparent manner in accordance with internationally recognised ethical, professional and legal standards
Supporting employees through recognition, opportunities for career progression and improving diversity
Embedding ESG principles across operations and services, shaping how the company operates and drives change

Environment + Sustainability

45% by 2030

Emissions Reduction Target

Committed to reducing emissions by 45% by 2030 as part of its net-zero strategy aligned with 1.5°C warming limit.

13-point increase

EcoVadis Rating Improvement

Significantly improved EcoVadis sustainability rating, moving from the 49th to 80th percentile globally.

6% reduction

Carbon Intensity Year-on-Year

Achieved a 6% reduction in carbon intensity despite continued business growth.

>14% cut

Carbon Intensity per FTE

Over five years, reduced carbon intensity per full-time equivalent (FTE) by more than 14%.

Measured and reported carbon footprint via Carbon Reduce Scheme since 2012, ISO 14064-1 gold certification.
4% reduction in absolute emissions over the past five years.
44% increase in health & safety training hours year-on-year.
Use of a DEFRA-based emissions-estimation tool enabling clients to choose lower-carbon project options.
Targets include pollution prevention, water-resource management, biodiversity protection, energy transition, and climate adaptation.

Inclusion & Diversity

Over 115

Ex-Service Personnel Employed

Over 115 ex-service personnel currently employed, with expansion planned through enhanced recruitment programmes.

Launched employee‑led inclusivity programmes (e.g., tied to health & safety training)
Committed to improving diversity through recognition, engagement, development and fostering a diverse and inclusive culture

Articles

Services

Careers

Case Studies

Role

Description

dashboard development

user training

system documentation

user support

functional specs

solution configuration

Working with stakeholders and the wider applications team to ensure new developments are supported by dashboards within IFS ERP solution and added to the company data warehouse
Develop and deliver training materials to ensure users are proficient with the systems.
Maintain comprehensive documentation of system configurations, requirements and processes.
Provide ongoing support to business users, addressing any system issues or questions.
Analyse and document these potential improvements and identify technology options to deliver them.
Develop functional specifications, system workflows, and detailed design documentation to deliver improvements.
Stay updated with industry trends and best practices to recommend innovative solutions.
Plan and manage the delivery of improvements, ensuring that solutions are delivered on time and to budget and quality.
Monitor and evaluate the performance of implemented solutions to ensure they meet business objectives.
Configure improvements in the IFS ERP solution or work with development teams to do so, test these solutions, including leading user acceptance testing (UAT), and address any issues that arise.
Ensure that all delivery aligns with Adler & Allan IT security policies and controls, relevant standards and all applicable regulation and legislation.
Support and actively contribute to the wider IT organisation
Work with business users and stakeholders to identify opportunities for improvement.

Requirements

excel

power bi

clicklearn

ifs erp

itil

pmp

Experience with data analysis and reporting tools (e.g., Excel, Power BI, Tableau).
Certification in ITIL, PMP, or similar credentials.
Excellent written and verbal communication skills.
Proficient in gathering and documenting business requirements, creating process maps, and writing functional specifications.
Experience of ClickLearn
3+ years of experience as an IT Functional Analyst or in a similar role.
Strong communication and interpersonal skills.
Experience with system testing and user acceptance testing (UAT).
Strong understanding of business processes, system integrations, and software development lifecycles.
Experience of the IFS ERP system.
Strong analytical, problem-solving, and troubleshooting skills.
Ability to work effectively in cross-functional teams and communicate with non-technical stakeholders.
Manufacturing or services industry experience.
Knowledge of project management methodologies (Agile, Waterfall) is a plus.
Degree in Information Technology, Business Administration, or related field.

Benefits

Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants
Competitive annual leave plus bank holidays
Training and career progression opportunities
Life assurance scheme (x4 salary)
Company pension
Enhanced maternity, paternity and adoption pay and leave
Employee assistance programme (access to GP appointments and mental health support)

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1981

Company Founded

The year the company was established as a trusted leader in environmental and energy services.

With decades of experience, the company offers comprehensive solutions across energy, water, and infrastructure sectors.
Their services include managing hazardous spills, environmental remediation, and energy optimization for clients in varied industries.
Adler & Allan plays a pivotal role in sectors like transport, marine, utilities, and more, delivering tailored services to meet unique needs.
One of their standout projects includes large-scale oil spill responses and environmental recovery programs, showcasing their expertise in crisis management.
The company has expanded its operations internationally, providing services for global clients and continuing to innovate in sustainable solutions.
A core strength is their ability to integrate technology in monitoring, analysis, and proactive management of environmental challenges.

Culture + Values

Safety before all else – providing conditions of work that are safe and healthy and that help to prevent physical and mental harm to workers
Operating in an honest and transparent manner in accordance with internationally recognised ethical, professional and legal standards
Supporting employees through recognition, opportunities for career progression and improving diversity
Embedding ESG principles across operations and services, shaping how the company operates and drives change

Environment + Sustainability

45% by 2030

Emissions Reduction Target

Committed to reducing emissions by 45% by 2030 as part of its net-zero strategy aligned with 1.5°C warming limit.

13-point increase

EcoVadis Rating Improvement

Significantly improved EcoVadis sustainability rating, moving from the 49th to 80th percentile globally.

6% reduction

Carbon Intensity Year-on-Year

Achieved a 6% reduction in carbon intensity despite continued business growth.

>14% cut

Carbon Intensity per FTE

Over five years, reduced carbon intensity per full-time equivalent (FTE) by more than 14%.

Measured and reported carbon footprint via Carbon Reduce Scheme since 2012, ISO 14064-1 gold certification.
4% reduction in absolute emissions over the past five years.
44% increase in health & safety training hours year-on-year.
Use of a DEFRA-based emissions-estimation tool enabling clients to choose lower-carbon project options.
Targets include pollution prevention, water-resource management, biodiversity protection, energy transition, and climate adaptation.

Inclusion & Diversity

Over 115

Ex-Service Personnel Employed

Over 115 ex-service personnel currently employed, with expansion planned through enhanced recruitment programmes.

Launched employee‑led inclusivity programmes (e.g., tied to health & safety training)
Committed to improving diversity through recognition, engagement, development and fostering a diverse and inclusive culture

Articles

Services

Careers

Case Studies