Resident Field Engineer

Description

• Deliver professional seminars and presentations for architectural and engineering firms to educate them on Hilti products, performance characteristics, applications, and limitations.
• Track successes and failures, regularly providing assessments on return on investment and bid proposal conversion rates.
• Actively utilize Hilti’s Customer Relationship Management platform to share progress and maximize Hilti’s scope of work on assigned projects, ensuring specified applications are captured through to sales conversion.
• Coordinate effectively across multiple departments and leaders within Hilti.
• Increase customer productivity by guiding and coordinating engineering designs, supporting jobsite visits with account managers, and assisting Project Managers and Strategic Business teams.
• Promote the use of Hilti software within the engineering departments of assigned customer accounts.
• Communicate with customers in writing, ensuring technical accuracy, clarity, and a focus on practical problem-solving while minimizing Hilti’s risk exposure.
• Collaborate directly with the Project Management Office (PMO) to gather necessary information, relay questions, and manage change requests between the PMO and the customer.
• Ensure the delivery of engineered solutions and calculation services through the identification of target applications, creation of designed solutions, and provision of bid packages to the customer.
• Provide sound engineering recommendations to engineers, architects, and in-house designers on specific applications, while educating specifiers on technical advantages of Hilti solutions not covered by test data.
• Support the delivery of engineering designs through Hilti’s Building Information Modeling (BIM) services, attend project coordination meetings, and assist the Building Information Modeling Engineering Project Manager with client technical questions.
• Provide field training to customers during installation as needed.
• Maintain direct communication with account managers, strategic business personnel, sales managers, contractors, designers, specifiers, and code and approval officials via face-to-face meetings, telephone, and electronic communication.
• Build and maintain a contact matrix within the customer’s engineering design units to identify upcoming projects in the pre-design phase.
• Conduct practical checks and value engineering on engineered solutions to ensure suitability for the project environment, application, and market competitiveness.
• Oversee and review bills of materials while supporting the sales team and Project Management Office in order fulfillment.
• Provide feedback to product and technical departments regarding customer needs for products, software, or programs.
• Leverage support from Hilti’s Technical Back-Office, Field Engineers, Regional Managers, Engineered Solutions Specialists, Project Managers, and Account Managers as needed throughout project delivery.
• Support coordination with third-party engineering and design partners. Generate complete engineering resource support requests and participate in project meetings to monitor progress and timelines of project delivery.
• Develop engineered solutions for overhead grid systems, multi-trade racking, raised floors, pipe and cable tray supports, seismic bracing solutions, and electrical and instrumentation stands.
• Act on behalf of Hilti within the customer’s environment, applying Hilti expertise to improve solution choices while learning ways to replicate this approach across additional accounts with a typical Field Engineer and Engineered Solutions Specialist arrangement.
• Support the technical needs and inquiries of the account capture team, including business developers, regional managers, and account managers.
• Review project specifications and calculations, providing feedback to designers on accuracy, suitability, cost optimization, and compliance with applicable codes.

Requirements

• Professional engineering license (civil or structural), preferred
• Experience in Installation system engineering and design or steel design, preferred
• Familiarity with US and/or Canadian steel design codes (AISC, AISI. Etc.), preferred
• B.S. in Civil/Mechanical/Structural Engineering or 5+ years Hilti experience designing installation systems in the United States or Canada, required
• Good communication as well as project management skills, required
• Proven success with selling value added and/or engineered solutions to contractors/end users
• Budgetary Quote Certification, required
• Familiarity with project plans, specifications and commercial terms, required
• Experience in a structural engineering design office or equivalent, preferred
• Hilti Field Based Designed Service Certification (expert level), required
• Understand local codes, regulations, and technical criteria, and communicate related issues and opportunities with Sales Management.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance