Remote Hands IT Technician – NV1 Cleared

Description

• Provide hands-on support for incidents, service requests, and remediation tasks requiring physical presence.
• Assist remote and project teams by executing on-site activities accurately and efficiently.
• Perform on-site patching, structured cabling, and equipment installations across client environments.
• Install, relocate, and replace IT and network equipment, including workstations, racks, and peripherals.
• Maintain accurate documentation, asset records, and job updates in line with service and security requirements.

Requirements

• You’re collaborative, reliable, and approachable, representing Alliance SI’s values on-site and contributing to continuous improvement.
• You’re an experienced field or support technician with hands-on expertise in patching, cabling, and equipment installations.
• You’re eligible to undergo and maintain an NV1 security clearance. It is highly regarded if already held.
• You’re comfortable managing multiple site visits, priorities, and timeframes in a fast-paced, customer-facing environment.
• You follow procedures closely and demonstrate sound judgement when working in secure or regulated environments.
• You take pride in accuracy and workmanship, with strong communication skills when engaging users and support teams.
• You’re proactive and solutions-focused, able to troubleshoot issues and complete tasks with minimal supervision.

Benefits

• Company provided PPE and uniforms.
• Health and wellbeing perks – access exclusive discounts on gym memberships, activewear, healthy meals, recovery services, and more.
• Vibrant team culture with regular social events, celebrations, and company-wide activities.
• Continuous learning and development through our Learn, Empower and Grow program, supporting your personal and professional growth.
• Rewarding benefits including salary packaging and novated leasing options to make the most of your earnings.
• Two RDOs per month, supporting genuine flexibility and work–life balance.

Training + Development

Interview process

Visa Sponsorship

Security clearance