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Direct-To-Home- Full Time Installation Technician (Hartford, CT)
Nrg Energy
Expert-level installation and servicing of smart home technology with a focus on exceptional customer service.
17d ago
Experienced (8-12 years), Expert & Leadership (13+ years), Junior (1-3 years), Intermediate (4-7 years)
Full Time
Fairfield County, CT
Field
Company Size
15,637 Employees
Service Specialisms
Operations & Maintenance
Turbine Services
Gas Turbine Parts Supply
Rotor Life Management
Major Maintenance Services
Outage Planning
Project Management
Supply Chain Management
Sector Specialisms
Power
Natural Gas
Load Management
Sustainability
Renewables
Energy Services
Distributed Generation
Commercial Operations
Role
What you would be doing
smart home installation
client training
revenue generation
equipment maintenance
inventory management
technical expertise
- Explain and provide detailed system capabilities and operational instructions to various customers.
- Leverage Services and installation appointments into leads and revenue.
- Become an expert on smart home technology by training on industry-leading products.
- Conduct routine maintenance and inventory of company products and equipment.
- Create solutions to protect and simplify customers’ lives.
- Install, Services, and troubleshoot cutting-edge smart home technology in customer homes.
- Manage inventory and assets with a business owner mentality.
- Climb ladders up to 14’.
- Bend, kneel, crouch, and stand for long periods.
- Control your own income by providing opportunities for customers to purchase additional products and Servicess.
What you bring
customer service
sales experience
field services
background check
lifting 45 lbs
driver’s license
- Lift and carry up to 45 lbs.
- Current valid driver’s license and reliable transportation
- Willingness to submit to a criminal background check.
- Someone who thrives in a team environment and can also be trusted to work independently.
- Sales experience and/or field Services experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required)
- Work in attics and other limited-space areas.
- Exceptional Customer Service skills.
- Earn piece rate pay and enjoy an unlimited commission plan.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal background check required
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Company
Overview
2003 Emergence
Independent Company
The company emerged as an independent entity in 2003 following its bankruptcy.
5.4 GW Capacity
Planned Power Generation
Develops large-scale natural gas plants with a planned 5.4 GW combined-cycle capacity for data centers by 2029.
2006 Acquisition
Texas Genco
Milestone acquisition of Texas Genco in 2006 expanded its operational capabilities.
2009 Purchase
Reliant Energy
Acquisition of Reliant Energy in 2009 strengthened its market presence.
- Built a vast energy generation portfolio—from coal, gas, oil and nuclear plants to wind, solar farms and battery storage.
- Operates across the US and Canada under brands like Reliant, Direct Energy, Green Mountain Energy and Vivint.
- Provides electricity, energy management, HVAC and home services through cloud-based platforms and smart-home integration.
- Trades power, natural gas and environmental commodities, employing advanced analytics and financial instruments.
- Unusual fact: it spearheaded the first privately-funded EV charging network (EVgo) before spinning it off.
- Protecting People and the Environment — comprehensive training, rigorous protocols, continuous improvement
- Delivering reliable, innovative energy solutions and strong community engagement
- Upholding ethical standards, transparency in reporting, and accountability
- Investing in R&D, digital transformation, strategic partnerships to drive progress
50% Reduction
GHG Emissions Cut
The company has achieved a 50% reduction in greenhouse gas emissions from a 2014 baseline.
44% Drop
Emissions Reduced
Emissions dropped significantly from 61 MtCO₂e in 2014 to 34 MtCO₂e in 2021, representing a 44% reduction.
$900M Bond
Sustainability-linked Financing
Issued a $900 million Sustainability-Linked Bond tied to reducing emissions to 31.7 MtCO₂e by 2025.
Net-Zero by 2050
Carbon Emissions Target
Aims to achieve net-zero carbon emissions by 2050, aligning with global climate goals.
- SBTi‑approved, 1.5 °C‑aligned emissions targets
- Recognized by SEAL Awards for reducing GHG by 55% from 2014 baseline and expanding low‑carbon retail offerings
30% Women
Board Diversity
Ensures at least 30% of board members are women.
3-Year Cycle
Pay Equity Study
Gender and race pay equity study conducted every 3 years, ensuring equitable results after controlling for key factors.
100% Completion
Bias Training
All employees, including executives, have completed unconscious bias training.
- Evaluated and revised job postings to eliminate 4‑year degree requirements and gendered language
- Cross-functional 21-member team led by CEO delivering actionable DEI recommendations
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