Programs Coordinator

Description

• Manage repair intake and complete initial screening for grant eligibility • Understand basic grant rules to help align applicants with appropriate funding sources
• Support departmental communication and coordination
• Maintain organized electronic and paper files
• Support compliance reporting by ensuring documentation is complete and accessible
• Track applicant progress and follow up on outstanding items
• Provide clear, compassionate communication regarding program
• Assist with general program correspondence and applicant communication
• Manage the distribution and receipt of applications
• Serve as the first point of contact for individuals seeking to apply for Homeownership or Home Repair programs
• Track documentation, funding limits, and eligibility requirements across multiple grants
• Ensure all required documents are received before applications advance to the next stage
• Respond promptly to all inquiries via phone, email, and in person
• Transition approved applicants to the Homeowner Services Coordinator with a complete, accurate file
• Represent Habitat in a professional and mission-aligned manner
• Conduct preliminary eligibility screening, including income verification and initial documentation review
• Maintain confidentiality of applicant information
• Prepare repair applicant files for Construction/Repair staff
• Maintain updated referral lists for applicants needing additional services
• Participate in occasional outreach events or resource fairs as assigned
• Provide program information to community partners as requested
• Maintain accurate intake and application data logs
• Prepare applicant files for the Homeowner Selection Committee
• Prepare basic reports as needed, including applicant counts, demographics, and program status updates

Requirements

• Experience working with diverse populations
• Experience in intake, client services, social services, or nonprofit program work
• Knowledge of affordable housing programs or Habitat for Humanity is a plus
• Clear and professional written and verbal communication skills
• Excellent organization and attention to detail
• Proficiency with Microsoft Office and comfort learning new software • Ability to manage multiple tasks and deadlines
• Strong interpersonal and customer service skills

Benefits

• Monday-Friday schedule
• Salary: $45,000 annually
• Retirement plan with employer contribution after 60 days
• Paid time off (PTO) • Professional development opportunities
• Paid medical insurance after 60 days
• Fast-paced, professional nonprofit office environment

Training + Development

Interview process

Visa Sponsorship

Security clearance