Manage repair intake and complete initial screening for grant eligibility • Understand basic grant rules to help align applicants with appropriate funding sources
Support departmental communication and coordination
Maintain organized electronic and paper files
Support compliance reporting by ensuring documentation is complete and accessible
Track applicant progress and follow up on outstanding items
Provide clear, compassionate communication regarding program
Assist with general program correspondence and applicant communication
Manage the distribution and receipt of applications
Serve as the first point of contact for individuals seeking to apply for Homeownership or Home Repair programs
Track documentation, funding limits, and eligibility requirements across multiple grants
Ensure all required documents are received before applications advance to the next stage
Respond promptly to all inquiries via phone, email, and in person
Transition approved applicants to the Homeowner Services Coordinator with a complete, accurate file
Represent Habitat in a professional and mission-aligned manner
Conduct preliminary eligibility screening, including income verification and initial documentation review
Maintain confidentiality of applicant information
Prepare repair applicant files for Construction/Repair staff
Maintain updated referral lists for applicants needing additional services
Participate in occasional outreach events or resource fairs as assigned
Provide program information to community partners as requested
Maintain accurate intake and application data logs
Prepare applicant files for the Homeowner Selection Committee
Prepare basic reports as needed, including applicant counts, demographics, and program status updates
Requirements
microsoft office
affordable housing
intake
communication
organization
customer service
Experience working with diverse populations
Experience in intake, client services, social services, or nonprofit program work
Knowledge of affordable housing programs or Habitat for Humanity is a plus
Clear and professional written and verbal communication skills
Excellent organization and attention to detail
Proficiency with Microsoft Office and comfort learning new software • Ability to manage multiple tasks and deadlines
Strong interpersonal and customer service skills
Benefits
Monday-Friday schedule
Salary: $45,000 annually
Retirement plan with employer contribution after 60 days
Paid time off (PTO) • Professional development opportunities
Paid medical insurance after 60 days
Fast-paced, professional nonprofit office environment
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
$3.7B Revenue FY2023
Revenue Overview FY2023
Operated with $351 million internationally and $2.4 billion total revenue.
13.4M People Impacted
Global Impact FY2023
Benefited over 13.4 million individuals through housing support.
Founded in 1976 by Millard and Linda Fuller, it started as a grassroots Christian housing ministry in Georgia.
Grew into a global nonprofit operating in over 70 countries, building and improving homes for low-income families.
Funds operations through donations, grants, corporate partnerships, and affordable homeowner mortgages.
Typical projects include new-home construction, critical home repairs, and rebuilding after disasters.
Specialized in residential and building projects, often integrating basic infrastructure into communities.
Known for programs like the Global Village volunteer trips and high-profile Carter Work Projects.
Has embraced innovation, piloting 3D-printed walls in Tempe, Arizona, to address labor shortages.
Known for ‘sweat equity’—homeowners help build their own homes, fostering ownership and community ties.
Culture + Values
We believe in a world where everyone has a decent place to live.
We are people of action, working together to bring about positive, sustainable change.
We create strong and stable communities by empowering individuals and families.
We are guided by the Christian principles of love, respect, and justice.
We advocate for affordable housing solutions and strive for a world where everyone can thrive.
Environment + Sustainability
2030 Target
Net-Zero Emissions Goal
Aspiration to achieve net-zero emissions for all new homes built by the specified year.
Committed to building energy-efficient, environmentally-friendly homes.
Focus on sustainable building materials, renewable energy sources, and reducing construction waste.
Partners with homeowners to educate them on energy-saving practices and sustainable living.
Inclusion & Diversity
Values diversity and strives to foster an inclusive work environment.
Actively engages with diverse communities to promote equity in housing.
Pursues gender parity at all levels, with a commitment to creating equal opportunities for all.