Technical Specialist - Process Control system at Flsmidth Cement in Greater Chennai Area | Kablio

Role

Description

technical support

remote maintenance

site visits

preventive maintenance

customer training

sales leads

Provide technical support to customer and ensure timely response to issues with proper resolution within defined Service Level Agreement (SLA) time meeting customer satisfaction.
Passionate to support customers 24x7 as per shift roaster, it includes night shift.Daily tracking and follow-up with customer, short training to customer during remote support on new features.
Collaborate internally with R&D & next level support teams and cross functional teams to resolve the issue.
Visiting customer sites to carryout Preventive maintenance, Emergency visit, short commissioning support with short notice.
Carryout Remote Software Maintenance as per schedules. Generating sales leads and providing technical assistance to Digital products regional sales team.

Requirements

cisco

plc

ot security

bachelor

vlan

windows

Good written and verbal communication skills
Experience in Firewall configuration and troubleshooting, cisco & SonicWALL is a plus.
Experience in configuration and troubleshooting network switches like Siemens, Cisco, Dell.
Demonstrated ability to work under pressure in rapidly changing environments.
Availability to travel in India and abroad approximate 20 to 30% per annum.
Ability to understand and troubleshoot the Ethernet networks issues. Knowledge on Segmentation, VLAN concepts etc.
Experience in solving PLC hardware, Intelligent MCC & software problems, knowledge in languages LAD, FBD, STL, ST, SFC from major brands Rockwell / Siemens / Schneider / ABB.
Bachelor / Diploma engineering in Electrical / Electronics & Communication / Instrumentation.
Ability to understand issues through email, phone and remote support chat and acknowledge.
Training or Certifications in OT Security, Networking related courses is a plus.
Knowledge about OT Security, ISA / IEC62443 standard, VM Ware virtualization is a plus.
Experience in troubleshooting industrial communication protocols PROFIBUS, DEVICE NET, CONTROL NET MODBUS, ETHERNET TCP/IP, PROFI NET, HART, PROFIBUS-PA must, additional protocols are plus.
Hands-on experience in Cement / Mining Digital products ECS (Version 7 / 8) and ACESYS standards preferred.
Experience in latest Windows operating system to manage the servers, client station.

Benefits

A global network of supportive colleagues and growth opportunities
Continuous development and training in your area of expertise within a global Organization
Competitive remuneration package & access to salary packaging options to allow you to maximize your after-tax income.
Employee Assistance program for you and your immediate family
Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
Competitive benefits package including Health Insurance, Personal Accident / Disability, Group Term Life Insurance, Annual health check-up, and voluntary insurance options.
Time to recharge through 30 days PTO (with up to 10 days carry forward as Earned Leave stock)

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1887

Founded in 1887

The company traces its origins to its first cement plant established in 1887, marking the beginning of its legacy in cement production.

USD 615M

2024 Revenue

The company reported revenues nearing USD 615 million in 2024, solidifying its position as a global industry player.

60+ Countries

Global Presence

The company operates and delivers solutions across more than 60 countries, showcasing its international reach.

Since 1969

Software Pioneer

The company has been a pioneer in optimization software since 1969, continuing to innovate with AI and automation.

The company has repeatedly redefined cement production through continuous innovation and adaptation.
It provides comprehensive full-flowsheet solutions, including crushing, conveying, pyroprocessing, and digital control systems.
Its expertise spans turnkey plant upgrades, alternative-fuel conversions, and the installation of smart quality-control laboratories.
With a focus on the Industrial and Energy sectors, the company excels in digital optimization, emissions control, and alternative fuels.

Culture + Values

0% Emissions

Zero Emission Target

The company aims to achieve zero emissions through innovative digitalization efforts, driving sustainability and environmental responsibility.

350 Projects

Global Sustainability Initiatives

The company has delivered over 350 global projects focused on advancing sustainability and reducing environmental impact.

90% Satisfaction

Employee Engagement

90% of employees report high satisfaction with the company's safety-first culture and collaborative environment.

Innovative mindset that challenges conventions to drive success
Collaboration across a professional, global environment
Passion for digitalization as an enabler towards zero emissions
Safety-first culture that empowers anyone to stop unsafe behavior

Environment + Sustainability

Zero Emissions by 2030

Cement Production Ambition

Aims to achieve zero emissions in cement production by 2030, aligning with global climate goals.

56% CO₂ Reduction by 2030

Customer-Associated Emissions

Plans to reduce CO₂ emissions per revenue by 56% by 2030, averaging a 7% annual reduction.

70% Emissions Reduction

Cement Plant Solutions

Provides solutions to reduce emissions in cement plants by up to 70% using existing technologies.

90% CO₂ Removal

Carbon Capture Collaboration

Collaborates on carbon capture technologies targeting over 90% CO₂ removal from cement emissions.

Provide solutions enabling up to 70% emissions reduction in cement plants using existing technologies by 2030
Enable 100% fuel substitution in cement kilns, including waste-to-energy
Calcined-clay technology replaces up to 30% clinker, cutting CO₂ by ~40% per ton
ECoClay™ partnership aims for up to 50% CO₂ reduction via electrified clay calcination
Reduce customer-associated CO₂ emissions per revenue by 56% by 2030 (7% annually)

Inclusion & Diversity

Workforce from different cultures to leverage differences as a strength
Active support for diversity and inclusion, ensuring equal opportunity
Ensure equality so all talent can make the most of their abilities

Articles

Careers at FLSmidth

FLSmidth Cement Solutions

Sustainability at FLSmidth

Role

Description

technical support

remote maintenance

site visits

preventive maintenance

customer training

sales leads

Provide technical support to customer and ensure timely response to issues with proper resolution within defined Service Level Agreement (SLA) time meeting customer satisfaction.
Passionate to support customers 24x7 as per shift roaster, it includes night shift.Daily tracking and follow-up with customer, short training to customer during remote support on new features.
Collaborate internally with R&D & next level support teams and cross functional teams to resolve the issue.
Visiting customer sites to carryout Preventive maintenance, Emergency visit, short commissioning support with short notice.
Carryout Remote Software Maintenance as per schedules. Generating sales leads and providing technical assistance to Digital products regional sales team.

Requirements

cisco

plc

ot security

bachelor

vlan

windows

Good written and verbal communication skills
Experience in Firewall configuration and troubleshooting, cisco & SonicWALL is a plus.
Experience in configuration and troubleshooting network switches like Siemens, Cisco, Dell.
Demonstrated ability to work under pressure in rapidly changing environments.
Availability to travel in India and abroad approximate 20 to 30% per annum.
Ability to understand and troubleshoot the Ethernet networks issues. Knowledge on Segmentation, VLAN concepts etc.
Experience in solving PLC hardware, Intelligent MCC & software problems, knowledge in languages LAD, FBD, STL, ST, SFC from major brands Rockwell / Siemens / Schneider / ABB.
Bachelor / Diploma engineering in Electrical / Electronics & Communication / Instrumentation.
Ability to understand issues through email, phone and remote support chat and acknowledge.
Training or Certifications in OT Security, Networking related courses is a plus.
Knowledge about OT Security, ISA / IEC62443 standard, VM Ware virtualization is a plus.
Experience in troubleshooting industrial communication protocols PROFIBUS, DEVICE NET, CONTROL NET MODBUS, ETHERNET TCP/IP, PROFI NET, HART, PROFIBUS-PA must, additional protocols are plus.
Hands-on experience in Cement / Mining Digital products ECS (Version 7 / 8) and ACESYS standards preferred.
Experience in latest Windows operating system to manage the servers, client station.

Benefits

A global network of supportive colleagues and growth opportunities
Continuous development and training in your area of expertise within a global Organization
Competitive remuneration package & access to salary packaging options to allow you to maximize your after-tax income.
Employee Assistance program for you and your immediate family
Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
Competitive benefits package including Health Insurance, Personal Accident / Disability, Group Term Life Insurance, Annual health check-up, and voluntary insurance options.
Time to recharge through 30 days PTO (with up to 10 days carry forward as Earned Leave stock)

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

1887

Founded in 1887

The company traces its origins to its first cement plant established in 1887, marking the beginning of its legacy in cement production.

USD 615M

2024 Revenue

The company reported revenues nearing USD 615 million in 2024, solidifying its position as a global industry player.

60+ Countries

Global Presence

The company operates and delivers solutions across more than 60 countries, showcasing its international reach.

Since 1969

Software Pioneer

The company has been a pioneer in optimization software since 1969, continuing to innovate with AI and automation.

The company has repeatedly redefined cement production through continuous innovation and adaptation.
It provides comprehensive full-flowsheet solutions, including crushing, conveying, pyroprocessing, and digital control systems.
Its expertise spans turnkey plant upgrades, alternative-fuel conversions, and the installation of smart quality-control laboratories.
With a focus on the Industrial and Energy sectors, the company excels in digital optimization, emissions control, and alternative fuels.

Culture + Values

0% Emissions

Zero Emission Target

The company aims to achieve zero emissions through innovative digitalization efforts, driving sustainability and environmental responsibility.

350 Projects

Global Sustainability Initiatives

The company has delivered over 350 global projects focused on advancing sustainability and reducing environmental impact.

90% Satisfaction

Employee Engagement

90% of employees report high satisfaction with the company's safety-first culture and collaborative environment.

Innovative mindset that challenges conventions to drive success
Collaboration across a professional, global environment
Passion for digitalization as an enabler towards zero emissions
Safety-first culture that empowers anyone to stop unsafe behavior

Environment + Sustainability

Zero Emissions by 2030

Cement Production Ambition

Aims to achieve zero emissions in cement production by 2030, aligning with global climate goals.

56% CO₂ Reduction by 2030

Customer-Associated Emissions

Plans to reduce CO₂ emissions per revenue by 56% by 2030, averaging a 7% annual reduction.

70% Emissions Reduction

Cement Plant Solutions

Provides solutions to reduce emissions in cement plants by up to 70% using existing technologies.

90% CO₂ Removal

Carbon Capture Collaboration

Collaborates on carbon capture technologies targeting over 90% CO₂ removal from cement emissions.

Provide solutions enabling up to 70% emissions reduction in cement plants using existing technologies by 2030
Enable 100% fuel substitution in cement kilns, including waste-to-energy
Calcined-clay technology replaces up to 30% clinker, cutting CO₂ by ~40% per ton
ECoClay™ partnership aims for up to 50% CO₂ reduction via electrified clay calcination
Reduce customer-associated CO₂ emissions per revenue by 56% by 2030 (7% annually)

Inclusion & Diversity

Workforce from different cultures to leverage differences as a strength
Active support for diversity and inclusion, ensuring equal opportunity
Ensure equality so all talent can make the most of their abilities

Articles

Careers at FLSmidth

FLSmidth Cement Solutions

Sustainability at FLSmidth