Mears Group Plc
Provider of UK housing repairs, maintenance, care services, development and facilities management
16 hours ago
$28,751
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Peterborough, England, United Kingdom
Field
Company Size
5,500 Employees
Service Specialisms
Sector Specialisms
Description
job scheduling
progress monitoring
kpi tracking
team coordination
system updates
reporting
As a planner for the Cross Keys client, you will manage follow‑on appointments, schedule jobs, allocate appropriate time, and assign the right operatives. You will monitor job progress, identify additional works, track KPIs and overdue tasks, and ensure repairs are delivered on time. Daily updates to repair jobs, use of IT systems, and clear communication with residents, operatives and stakeholders are also required.
- Schedule follow‑on appointments, allocate time, and assign operatives.
- Monitor job progress, identify additional works, and address them promptly.
- Track KPIs and manage overdue tasks to maintain service standards.
- Coordinate operatives and subcontractors to ensure timely repairs.
- Update repair jobs daily and support IT system usage (PDAs, rates).
- Communicate professionally with residents, operatives, and stakeholders.
- Provide coverage for other planners, attend meetings/training and adhere to health & safety.
- Assist with reporting, prioritize emergency jobs, maintain accurate records, and suggest service improvements.
- Offer general administrative support to the repairs team.
Requirements
planning
administration
organisational
it literacy
communication
health & safety
The role requires previous experience in a planning or administrative position, strong organisational skills, IT literacy and good communication abilities. You must be able to work collaboratively with administrators, supervisors and contractors while adhering to company policies and Health & Safety standards.
- Prior experience in a planning or administrative role.
- Strong organisational abilities.
- IT literacy.
- Good communication skills.
Benefits
The position is a full‑time, permanent role in Peterborough, working 42.5 hours per week, Monday to Friday, 8 am to 5 pm. It offers an annual salary of up to £28,751.00 together with a company van and fuel card.
Employees receive 25 days of annual leave plus bank holidays, training, a laptop and phone, and access to Mears Rewards discounts on groceries, holidays and other services. Additional perks include an annual fun day, paid volunteering leave, family‑friendly policies, and a share‑save scheme.
- 25 days annual leave plus bank holidays.
- Training, laptop and phone provided.
- Annual Mears Fun Day and paid volunteering leave.
- Staff discounts through Mears Rewards (groceries, holidays, eye‑test vouchers, etc.).
- Family‑friendly policies and a share‑save scheme.
Training + Development
Interview process
Visa Sponsorship
- no visa sponsorship offered; candidates must have uk work entitlement.
Security clearance
- relevant dbs/security checks required before employment.
Overview
Revenue Tops £1.13亿
Annual Revenue
The company achieved over £1.13 billion in revenue during 2024.
Founded in 1988
Year Established
The company was established in Gloucestershire in 1988.
Over 700,000 Homes
Social Homes Managed
The company maintains over 700,000 social homes across the UK.
- Rapid growth through acquisitions and organic expansion.
- Specialist teams provide rapid-response and planned maintenance, refurbishment, boiler servicing, fire safety, and retrofitting services.
- Delivers tailored care-with-housing schemes and manages tenancies, leaseholds, and emergency accommodation.
- Builds affordable homes, handles capital works, and offers full lifecycle facilities management.
- Strategic acquisitions have shaped its full-service housing platform.
Culture + Values
- Customer First – We put our customers at the heart of everything we do.
- Make a Difference – We work with passion and drive to make a real difference.
- Be Accountable – We take ownership and are responsible for our actions.
- Teamwork – We believe in the power of collaboration and working together.
- Integrity – We act with honesty and transparency in everything we do.
Environment + Sustainability
Net zero target
By 2050
A commitment to achieving net zero carbon emissions by 2050.
50% reduction target
Carbon emissions by 2030
Aiming to reduce carbon emissions by half by 2030.
- Sustainable construction practices and solutions.
- Investment in low-carbon technologies and renewable energy sources.
- Reducing waste to landfill through effective recycling programs.
- Partnerships with suppliers to improve sustainability across the supply chain.
Inclusion & Diversity
40% by 2025
Women in Leadership
Aim to achieve a gender balance target with 40% women in leadership roles by 2025.
- Continuous monitoring and reporting on gender diversity.
- Annual training on unconscious bias and inclusive leadership.
- Support for gender pay gap reporting and reduction initiatives.
- Encouraging flexible working to support diverse teams.