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Accounts Receivable Administrator
Vicinity Centres
Manage debt collection, cash allocation, and credit risk for retailer accounts.
9d ago
Experienced (8-12 years), Junior (1-3 years)
Full Time
Chadstone, Victoria, Australia
Hybrid
Company Size
1,300 Employees
Service Specialisms
Property Development
Asset Management
Retail Management
Leasing
Investment
Property Strategy
Operations
Design
Sector Specialisms
Commercial
Retail
Role
What you would be doing
debt recovery
cash allocation
reporting
stakeholder engagement
erp updates
relationship management
- Contribute to debt strategy and providing recovery recommendation to asset team on maximising the recovery of arrears
- Team leader roles- learn and develop a better understanding in role area.
- Building & maintaining strong relationships with nationally collected retailer counterparts and/ or their representatives to ensure ideal outcomes when issues arise
- Action items relating to the team leader role and improve on processes where possible.
- Ensure all Vicinity compulsory training requirements are completed successfully
- Allocate cash receipts in accordance with retailer advice and/ or Vicinity methodology
- Ensure appropriate preparation of reporting and data related to the meeting agenda
- Responsible for reporting on chains under their control including nature, reason, strategy and timing of responsibility to resolve
- Ensuring timely and accurate preparation and issuing of any approval documentation
- Escalate to the relevant team leader within appropriate timeframes when problems encountered executing business agreed strategy
- Induction on Accounts Receivable processes to other departments such as Revenue Administration, Centre teams Property Accounting and Leasing
- Ensure debt recovery action is taken in line with agreed strategy
- Actively participate in projects when nominated, which may involve team and cross functional collaboration
- Encourage and participate in meetings with retailers to develop relationships with a view to understanding issues preventing payment and prioritising Vicinity invoices
- Correct categorisation of debt to ensure accurate flow into business wide reporting on the status of the debt
- Developments- attend and proactively participate in meetings to update stakeholders on pre-trade billings, status of bank guarantees
- Ensure regular contact with retailers is maintained to surface and identify problems at the ‘current’ stage, rather than when ‘overdue’
- Produce debt reports which accurately reflect status of arrears
- Proactively participate in meetings with stakeholders
- Diligence to actively follow up information which is pending from internal or external sources & escalate issues as necessary in accordance with team issues escalation plan.
- Proactively working with internal and external customers to ensure the most favourable commercial outcomes for Vicinity are achieved and maximum value is added
- Ensure ERP is up delivered to the team & team members advised of any changes which may affect reporting
- Collect outstanding debt
- Review, identify, plan and document actions required to collect overdue accounts, thus minimising the risk for debts to become doubtful or bad
What you bring
self‑prioritise
task delegation
team support
peak periods
leave coverage
- Ability to self-prioritise own workload including delegation of tasks to teammates, so that business critical tasks are completed within set timeframes
- Ability to work in a close-knit team environment supporting team members during peak work periods & times of planned & unplanned leave
- Generous Parental Leave
- Corporate Finance – Accounts Payable, Financial Accounting
- $1,000 worth of VCX securities rewarded for eligible team members
- Flexible working options
- Birthday leave & purchased additional leave
- Internal mentoring program
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- criminal history background/police check required at later stages of recruitment.
- additional qualification checks may be required depending on role and level.
Company
Overview
$24B Portfolio
Total Assets Under Management
The company manages a $24 billion portfolio spanning various retail and mixed-use properties across Australia.
~52 Retail Assets
Properties in Portfolio
The portfolio includes approximately 52 retail assets, covering a range of sectors including grocery, fashion, and dining.
5 Mixed-Use Precincts
Strategic Developments
The company has developed five mixed-use precincts that integrate residential, office, and retail spaces.
2015 Merger
Key Corporate Event
The company was formed through the merger of Federation Centres and Novion in 2015, marking a significant corporate milestone.
- weaving decades of retail real estate heritage into its DNA.
- Landmarks like Chadstone (Melbourne) and the Queen Victoria Building (Sydney) anchor its reputation as curator of iconic, community‑centric destinations.
- Innovative redevelopments—such as fresh food precincts at Chadstone and the One Middle Road tower—showcase its ability to evolve spaces to meet changing consumer lifestyles.
- With a nationwide footprint—from suburban hubs to CBD complexes—the company shapes how Australians shop, live, work and play across urban and regional markets.
- A history marked by strategic spin‑offs—from divesting its US arm to beach‑side WA mall sales—reveals a sharp focus on core Australian assets and growth through reinvestment.
- Its expertise spans retail property ownership and management, leasing, development, office and residential integration, and solar‑equipped precincts.
- Unusual mix: it blends traditional shopping centre operations with residential, hotel and office offerings, crafting mini‑city precincts under one roof.
- Co‑created: Created by our people and for our people.
- Respect: We listen to and acknowledge each other's views. We have difficult conversations with care.
- Integrity: We back our words with the right actions. We do the right thing no matter the situation.
- Customer Focus: We nurture a genuine connection with our customers. We consider customer needs when making our decisions.
- Collaboration: We invite the right people to the table. We balance consensus with decisive action.
- Excellence: We always strive to improve. We share our challenges and celebrate our wins.
38% Emissions Reduction
Emissions Intensity
Emissions intensity has decreased significantly compared to FY16 levels.
52% Waste Diversion
Waste Management
Over half of waste generated was successfully diverted from landfills.
43,487 MWh Solar Energy
Renewable Energy Generation
Solar energy generated across the entire portfolio of assets.
90% Construction Waste Diverted
Sustainable Construction
Significant portion of waste from construction projects was recycled or reused.
- Chadstone Place achieved ILFI Zero Carbon Certification, 6‑Star Green Star Design & As‑Built, 5.5 NABERS Energy – retrofit saved 85% embodied carbon.
- Committed to Net Zero carbon emissions (Scopes 1 & 2) in common mall areas of wholly‑owned retail assets by 2030.
- 4.3‑star NABERS Portfolio Energy Rating; ranked #1 in Oceania (listed category) by GRESB.
- Since 2018, installed >35.89 MWh of solar capacity (23 centres, $73 million program).
- Energy efficiency initiatives since June 2016 delivered 14% carbon emissions reduction portfolio‑wide.
16 Weeks
Parental Leave
Provides 16 weeks of parental leave for all permanent team members from day one.
$9.2M
Community Investment
Total investment in local communities during fiscal year 2024.
7 Years
Reconciliation Action Plan
The company's Reconciliation Action Plan is in its 7th year, demonstrating long-term commitment to reconciliation efforts.
40:40:20
Gender Target
Workplace gender representation target of 40% female, 40% male, and 20% non-binary/gender diverse.
- Accreditations: Disability Confident Recruiter; Hidden Sunflower Organisation; Australian Workplace Equality Index Bronze; Australian LGBTQ+ Inclusion Awards.
- Four Employee Advocacy Groups: Gender Balance, Cultural Diversity, Pride & Allies, Disability & Access—sponsored by Executive Leadership.
- Reconciliation Action Plan in its 7th year; fourth Innovate RAP launched December 2024.
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