Comply with company policies, procedures, and processes to achieve high-quality business delivery objectives and outcomes to meet and exceed customer expectations.
Diagnose technical issues and prioritise workload to meet customer service levels and deliver outcomes in an efficient and effective manner.
Leveraging the current customer network, identify potential sales opportunities via the provision of cost-effective solutions for repairs, replacements and upgrades.
Pro-actively strengthen customer relationships and create opportunities within the Equans business and community.
Ensure customer concerns and complaints are managed efficiently and provide resolution.
Requirements
controls
bms
trade qualification
est licence
co2 systems
driver licence
Demonstrated experience with controls and building management systems
Relevant Trade Qualifications
Experience working with Transcritical CO2 systems is an advantage, however training will be provided where required
Current clean NZ driver licence
EST Licence
Proven experience in the commercial and industrial service, maintenance and installation of equipment within the refrigeration and building services industry
Ability to work autonomously and in a team environment with a genuine focus on the health and safety of yourself and others.
Excellent communication skills to clearly relate with clients and peers
Excellent ability to build effective relationships with clients
Modern Tool of Trade Vehicle + phone
Benefits
Additional paid parental leave.
The ability to purchase additional annual leave.
Life Insurance.
Permanent full time opportunity with leading global organisation
EAPs to support health and wellbeing for all our employees and their families.
A leading provider of energy, facilities management, and engineering services across diverse sectors.
With decades of experience, delivering innovative solutions for energy, infrastructure, and industrial projects.
Portfolio spans critical sectors, focusing on sustainable, high-performance solutions for clients.
Shapes the future of Australia’s energy and infrastructure landscape through energy-efficient designs and large-scale projects.
Broad expertise demonstrated through high-impact projects in utilities and transport sectors.
Continuously leading in engineering and technological advancements for energy, sustainability, and smart infrastructure.
Culture + Values
Service Focused: Deliver outstanding service to clients and colleagues.
Team Spirit: Foster a positive and supportive team environment.
Accountability: Take responsibility for your tasks and actions.
Respect: Treat everyone with respect and consideration.
Demanding, Visionary and based on Performance
Environment + Sustainability
Design and implement smart energy and environmental efficiency services to improve energy performance in industrial, public and commercial buildings.
Deliver integrated energy efficiency technologies (e.g. BEMS, combined heat and power, upgraded HVAC, LED lighting) to reduce energy usage and carbon footprint.
Undertake performance assessments and ongoing data-driven optimisation to reduce consumption without compromising quality or comfort.
Aim to cut expenses and energy usage significantly through customised plans, predictive and preventative maintenance.
Support clients in energy and industrial transitions with solutions that promote greener, environmentally friendly services.
Inclusion & Diversity
40% female
Executive Leadership Team diversity
The leadership team reflects a strong commitment to gender balance, with 40% of members being women.
15% managers
Industry benchmark for women
In the construction industry, women make up approximately 15% of managers, highlighting the need for improvement.
2.7% CEOs
Female CEOs in construction
The construction industry reports only 2.7% of CEOs are women, emphasizing the lack of representation at the executive level.